Position Summary:
Orlando Health is a 3,200-bed system that includes 15 wholly-owned hospitals and emergency departments; rehabilitation services, cancer institutes, heart institutes, imaging and laboratory services, wound care centers, physician offices for adults and pediatrics, skilled nursing facilities, an in-patient behavioral health facility, home healthcare services in partnership with LHC Group, and urgent care centers in partnership with CareSpot Urgent Care. Nearly 4,200 physicians, representing more than 80 medical specialties and subspecialties have privileges across the Orlando Health system, which employs nearly 22,000 team members. Areas of clinical excellence are orthopedics, heart and vascular, cancer care, neurosciences, surgery, pediatric specialties, neonatology, women’s health and trauma
Successful candidates joining our TEAM will be eligible for:
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Outstanding Benefits with a 403(B) match for full and part-time employees.
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Retirement Savings plan.
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Paid Time Off plan.
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Education Assistance programs; Tuition reimbursement, Student Loan repayment program, and Preferred Education Program.
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Maternity leave; 4 weeks yearly.
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Among many other benefit programs. Benefits do kick in from day one!
Position Summary
The Environmental Services (EVS) Senior Coordinator is responsible for assisting the supervisor with day-to-day operations, which
include scheduling and training of staff, monitoring quality, and operating all equipment as necessary. The position requires training
team members, monitoring all essential functions for all current employees, and serving as a working lead covering positions in
Environmental Services. The position is responsible for executing the daily duties required to establish and maintain a safe, clean,
healing environment development, as well as monitoring EVS and procedures and contributing to department quality initiatives and
programs. Serves as a member of the EVS Leadership team and assumes shift/operational responsibility in the absence of the
supervisor.
Essential Functions
- Conducts one-on-one training sessions using approved techniques, procedures, and educational materials in the training process.
- Provides instruction to new hires and current employees in various areas.
- Properly demonstrates technical skills, including steps in the cleaning process for patient and non-patient rooms, isolation rooms,
critical care areas, ER trauma units, and ancillary areas, including but not limited to, restrooms/bathrooms, public areas, corridors,
and any other areas that may require attention.
- Responds to common inquiries or complaints from customers using appropriate designated engagement techniques.
- Maintains accurate floor care logs and checklists.
- Mixes chemicals according to instructions.
- Recognizes the importance of how communication is received by patients, visitors, and other health care workers, staff, etc.
- Recognizes the role as part of the larger organization and models the mission statement through interaction with patients, family,
visitors, and other facility staff. Adheres to all Standards of Precaution, SDS, and Hand Hygiene directives.
- Competes all mandatory training as designated and required.
- Participates in departmental quality assurance and improvement activities as appropriate.
- Maintains productivity and volume standards established for the assigned facility.
- Keeps current with all policies and procedures of the hospital and the department.
- Practices critical thinking skills, including prioritization of duties and immediate needs/requests (Stat cleans)
- Identifies and utilizes appropriate resources to ensure identified problems or concerns are followed through.
- Demonstrates knowledge of facility safety requirements.
- Demonstrates the ability to operate and properly maintain all EVS tools and equipment needed to clean and disinfect the
environment.
- Assists in onboarding new Environmental Services Technicians I, II, III and IV and V as requested.
- Cleaning duties include, but are not limited to, patient bed, furniture, light fixtures, ceiling vents, and windows.
- Instructs proper procedures for replenishing supplies as needed.
- Uses programs that include the hospital’s bed management system.
- Instructs staff on and performs duties by pushing, pulling, cleaning carts, moving supplies and equipment, carrying buckets,
operating equipment such as vacuum cleaners and wearing protective clothing as required by work environment or regulatory
agency.
- Provides comprehensive oversight of the shift.
- Provides new hires Sixty (60) Day evaluations and assists with annual competencies.
- Interfaces with Supervisors, Office Coordinators, Ops. Managers and Director.
- Proactively handles any improvement opportunities or concerns. Leads or participates in performance improvement projects and
process improvement efforts.
- Researches, coordinates, and implements core training programs and systems (cleaning and disinfection practices, protocols,
auditing tools, competencies, job aids, in-services, skills labs, etc.).
- Develops and utilizes appropriate evaluation systems to measure effectiveness of educational activities and uses feedback to adjust
programs accordingly.
- Collaboratively selects training materials with the department director and/or manager.
- Maintains and organizes training materials and associated validation of employee competency training to meet accreditation
requirements.
- Establishes EVS annual continuing education calendar.
- Completes training evaluations and critique reports for each individual trainee.
- Responds to common inquiries or complaints from customers.
- Reports unsafe situations and turns in Engineering Service Requests for repair.
- Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal,
state, and local standards.
- Maintains compliance with all Orlando Health policies and procedures.
Other Related Functions
- Demonstrates excellent skills and a caring attitude towards patients, guests, and fellow team members.
- Participates in departmental quality assurance and improvement activities as appropriate.
- Maintains productivity and volume standards established for the assigned facility.
- Keeps current with all policies and procedures of the hospital and the department.
- Participates in other related duties not directly assigned.
Education/Training
High School Diploma or GED required.
Licensure/Certification
- Must obtain Certified Surgical Cleaning Technician (CSCT) certification within one (1) year of hire into the role.
- Must obtain Certified Healthcare Environmental Services Technician (CHEST) certification within one (1) year of hire into the role.
Experience
- Five (5) years of experience in healthcare support services, EVS, hospitality, or a related field; or
- Two (2) years of leadership experience in a related field.
