Position Summary
We are looking for a Junior Accounts Receivable (AR) Specialist is responsible for supporting the Accounts Receivable function by ensuring timely and accurate invoicing, cash application, collections, and customer account reconciliation. This role will work closely with Sales, Customer Service, Logistics, and Finance to maintain healthy cash flow while providing excellent customer service.
Reports To: Controller
Key Responsibilities
Accounts Receivable Processing
· Generate and distribute customer invoices accurately and on time.
· Process customer credit memos and debit memos.
· Apply customer payments (ACH, wire, checks, credit cards) to the appropriate accounts.
· Monitor unapplied cash and resolve discrepancies promptly.
Collections
· Monitor customer aging reports daily.
· Follow up with customers regarding overdue invoices.
· Send payment reminders and collection notices.
· Escalate delinquent accounts according to company policy.
Customer Account Management
· Maintain accurate customer account records.
· Reconcile customer statements.
· Investigate and resolve billing discrepancies.
· Respond to customer inquiries regarding invoices and payments.
Cash Application
· Record daily cash receipts.
· Match payments against open invoices.
· Investigate short payments, deductions, and overpayments.
Reporting
· Prepare weekly AR Aging reports.
· Assist in calculating DSO (Days Sales Outstanding).
· Support month-end close activities.
· Maintain AR documentation and filing.
Compliance
· Follow company accounting policies and internal controls.
· Ensure compliance with SOX (if applicable) and audit requirements.
· Maintain confidentiality of financial information.
Qualifications
Education
· Associate's or Bachelor's degree in Accounting, Finance, or Business Administration preferred.
Experience
· 0–2 years of experience in Accounts Receivable or Accounting.
· Internship experience is a plus.
· Experience with ERP systems is preferred.
Technical Skills
· Microsoft Excel (Intermediate).
· Microsoft Outlook.
· ERP experience (Epicor preferred).
· Microsoft Word.
· Basic accounting knowledge.
Soft Skills
· Strong attention to detail.
· Good organizational skills.
· Ability to prioritize multiple tasks.
· Strong communication skills.
· Customer service orientation.
· Problem-solving mindset.
· Team player.
· Ability to work under deadlines.
Key Performance Indicators (KPIs)
· DSO (Days Sales Outstanding)
· Collection effectiveness
· Cash application accuracy (target: >99%)
· Invoice accuracy
· Number of unapplied cash transactions
· Aging over 60/90 days
· Collection call and email activity
· Customer dispute resolution time
Competencies
· Accountability
· Integrity
· Time Management
· Communication
· Analytical Thinking
· Continuous Improvement
· Attention to Detail
· Collaboration
Physical Requirements
· Ability to work in an office environment.
· Prolonged periods sitting at a desk.
· Frequent use of a computer and standard office equipment.
Career Path
Junior AR Specialist → Accounts Receivable Specialist → Senior AR Specialist → AR Supervisor → Accounting Manager → Controller
Pay: From $1.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- AD&D insurance
- Dental insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid time off
- Vision insurance
People with a criminal record are encouraged to apply
Work Location: In person
