Want to help pets live their best lives?
We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what’s right for pets and people.
- Pet First – Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do.
- Foster the Fun – Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through district experiences, products, and services.
- Let’s Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success.
About Petco:
We’re proud to be "where the pets go" to find everything they need to live their best lives for more than 60 years — from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood — the boundless boops, missing slippers, late night zoomies and everything in between. And we’re here for it. Every tail wag, every vet visit, every step of the way. We are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. In 1999, we founded Petco Love. Together, we support thousands of local animal welfare groups nationwide and have helped find homes for approximately 7 million animals through in-store adoption events.
The Lead, Vendor Contracts & Master Data is responsible for executing the full lifecycle of vendor agreements and onboarding activities while also providing operational leadership across the contract function. This role serves as a key partner to the Manager of Vendor Contracts & Regulatory Affairs, owning and driving strategic initiatives, establishing process standardization, defining documentation governance, and leading peer training and development. This role does not have direct reports but provides influence leadership, guidance, and mentorship to Contract Analysts and cross-functional stakeholders. This role exercises independent judgment to set direction for contract operations and vendor data governance, aligning with organizational objectives.
Key Responsibilities
Strategic Projects & Analytics
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Analyze contract performance and data to identify trends, risks, and opportunities, and drive implementation of recommendations.
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Lead and direct departmental and cross-functional projects to enhance contract management processes, systems, and tools.
Contract Lifecycle Management
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Manage the review, drafting, support, execution, amendment, and renewal of vendor agreements, NDAs, and related documents.
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Monitor contract milestones and obligations to ensure compliance with agreed-upon terms.
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Lead resolution and escalated contract matters, determining appropriate courses of action.
Vendor Onboarding & Master Data Governance
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Oversee and ensure completion of all vendor onboarding activities in alignment with corporate and regulatory requirements.
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Serve as the primary authority and decision-maker for vendor master data setup, ensuring accuracy, compliance, and data integrity standards.
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Maintain oversight of the contract database, templates, repositories, and version control practices.
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Direct cross-functionally resolution of compliance or regulatory issues tied to vendor documentation.
Process Ownership & Continuous Improvement
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Own and maintain department process documentation, SOPs, and training materials.
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Identify, prioritize, and implement improvements, including development of new processes and tools.
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Define, implement, and own KPIs, providing regular reporting to leadership.
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Lead or support special projects assigned by the Manager, including system implementations, audit preparation, and operational enhancements.
Leadership & Influence
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Lead training strategy and ensure quality and consistency across the function.
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Coordinate cross-functional collaboration with Merchandising, Finance, and Operations teams.
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Act as a primary representative of the contract function, including in leadership forums.
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Direct and coordinate activities of Merchants and stakeholders to accomplish contract-related objectives.
Qualifications
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Bachelor’s degree in business or related field strongly preferred.
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8+ years of experience in contract management, procurement, vendor operations, or related field.
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Retail industry experience is strongly preferred.
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Strong understanding of contract standards and risk mitigation principles.
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Demonstrated project management experience and ability to lead initiatives from conception to completion.
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Demonstrated ability to manage multiple agreements and priorities in a fast-paced environment.
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Advanced proficiency in Microsoft Office Suite; experience with contract lifecycle management (CLM) systems, and DocuSign.
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Proven ability to influence without authority and drive alignment across cross-functional teams.
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Demonstrated experience operating with high autonomy and leading complex initiatives.
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For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see https://careers.petco.com/us/en/key-benefits
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Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.