Description:
As the Shift Lead at Angry Chickz Nashville Hot Chicken, you're more than just an overseer; you're a guide, a mentor, and the anchor of the team. You'll ensure that operations run smoothly, customers are satisfied, and the team feels supported.
Here’s what’s in it for you:
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Tips
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Career development and growth
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Training and ongoing development opportunities
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Competitive Pay
Requirements:
Essential Duties and Responsibilities include the following. Other duties may be assigned.
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Monitors Team deployment as schedule dictates.
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Conducts shift walk-through and completes all tasks required to open, transition, and close the restaurant
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Engages with all guests to ensure our service and enjoyment standards are delivered.
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Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
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Ensure cleanliness standards are maintained throughout the restaurant
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Completes shift administration and banking tasks
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Monitor food preparation methods, recipes, and portion sizes.
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Monitor compliance with all health department regulations regarding restaurant cleanliness, food preparation and temperature control.
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Ensures team members follow break and meal period schedules as mandated
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Address and resolve customer concerns or feedback in a professional and constructive manner.
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Train and guide new team members, setting the standard for what's expected.
Qualifications:
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Proven experience in a leadership role, preferably in the food and service industry.
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Exceptional interpersonal and communication skills.
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Ability to handle high-pressure situations calmly and efficiently.
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Flexibility to work different shifts, including weekends and holidays.
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Commitment to upholding company standards and ensuring customer satisfaction.
