Overview
We are seeking a full time dedicated and professional Dental Front Desk Receptionist to serve as the first point of contact for patients in our Dental practice. The ideal candidate will possess excellent communication and computer skills, a strong understanding of dental office operations, and a commitment to providing exceptional patient service. This role involves managing patient appointments, handling administrative tasks, and ensuring smooth clinic operations. The successful applicant will thrive in a fast-paced environment, demonstrating attention to detail, confidentiality, and a proactive approach to patient care. The job requires candidate to be scheduled to work out of two of our offices locations and willing to work 1-2 Saturdays per month.
Responsibilities
- Greet patients warmly, manage check-in and check-out procedures, and provide outstanding customer service.
- Schedule patient appointments accurately using dental practice management software.
- Collect payments and maintain accurate financial records.
- Manage health records, ensuring proper documentation review and data entry for patient files.
- Answer multi-line phone systems professionally, handle appointment rescheduling, and address patient inquiries efficiently.
- Maintain organized filing systems for medical records and ensure compliance with clinical confidentiality policies.
- Assist with insurance verification.
- Managing office supplies to ensure operational efficiency.
Requirements
- Prior experience in a dental or medical office environment is preferred but will hire the right person.
- Proficiency in dental practice management software.
- Knowledge of dental/medical billing processes including insurance verification, claims submission, and collections.
- Understanding of medical terminology, clinical confidentiality policies (HIPAA), and health information management standards.
- Excellent computer skills with proficiency in Microsoft Office (Word, Excel) and typing accuracy.
- Strong communication skills with the ability to provide exceptional patient service over the phone and in person.
- Ability to handle multiple priorities efficiently while maintaining professionalism under pressure.
Join our team as a Dental Front Desk Receptionist to contribute to a welcoming environment where patient care and administrative excellence go hand in hand!
Benefits:
- 401(k)
- Flexible spending account
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Retirement plan
Work Location: In person
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- Flexible spending account
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Retirement plan
Work Location: In person
