About Us:
The Newark Housing Authority is a provider of low income housing throughout Wayne County. We administer HUD's Housing Choice Voucher program and own and manage Project Based Rental housing in the village of Newark.
Newark Housing Authority
Project Based Voucher (PBV) Specialist
This position is under the HELP program, which does not require a civil service exam.
Distinguishing Features of the Class: Work requires responsibility for independent performance; entering and retrieving information using computer database/spreadsheet software and Housing software. Follow written and oral directions. Routine assignments are performed under supervision in accordance with defined procedures; detailed instructions are provided for new or unusual assignments.
Typical work Activities: (Illustrative only)
- Maintain rental files and records in Housing Software on 160 Project Based Voucher (PBV) tenants
- Interactions with visitors, applicants, tenants and landlords
- Written correspondence with tenants and applicants
- Handle tenant and applicant issues and suggest solutions to problems
- Input rental payments
- Create and update reports for regular meetings from various areas
- Assist in training new employees
- Assist Attorney in any PBV tenant related court matters
- Schedule and perform lease-ups for new tenants
- Perform annual and interim reviews of current tenants
- Assist in answering phones and taking messages
- Assist in taking work orders and maintaining the work order system
- Contacting maintenance department for emergency work orders
- Assist at intake of new applications and updates
- Any job requested by the Executive Director that may not be listed
Required Knowledge, Skills and Abilities: Working knowledge of: software necessary for use with Housing Authorities; office equipment and business English. Ability to multi-task; be self-motivated; pay attention to detail; operate a personal computer, utilize common office software programs such as Microsoft Office. Ability to make arithmetic computations, understand and interpret oral instructions and/or written directions; ability to organize and maintain accurate records and files. Ability to establish and maintain effective working relationships and deal diplomatically with the public.
Job Type: Full-time
Benefits:
- Health insurance or cash incentive in lieu of insurance
- Dental insurance
- Paid time off, including vacation and wellness time
- NYS Retirement plan
- Short-term and Long-term disability
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Newark, NY: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Pay: $20.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
Work Location: In person
