***The advertised pay shows a base rate as the "Minimum" and base pay + max bonuses as the "Maximum". Do not apply and then ask for more. You will have the opportunity to earn more as you help grow this company.***
Our company is a VERY quickly growing residential property management company that currently services the Greater Pittsburgh Metro area including neighboring Counties. We have tripled our size in less than a year and intend to keep growing at a quick pace ... and that's where you come in.
Strategic Leader | Proactive Problem-Solver | Process-Driven Innovator
Are you naturally proactive and strategic, always several steps ahead when managing complex operations? Do you thrive in environments where anticipating problems, mitigating risks, and streamlining processes are essential to success? If you’re energized by setting the vision, creating structure, and leading teams to execute with precision, we’re looking for you as our Director of Operations.
In this critical leadership role, you’ll oversee a diverse team of Property Managers, Leasing Agents and Maintenance Technicians who manage a scattered-site portfolio of residential and mixed-use rental properties, directly impacting strategic owner relationships, risk management, and operational excellence. You are someone who thinks and acts strategically, proactively solves problems independently, and continually seeks system enhancements to drive growth and efficiency and you have the experience needed to implement these systems to a quickly growing organization.
What You Bring to the Role:
- A strategic mindset, proactive approach, and consistent track record of anticipating and resolving operational challenges.
- Natural ability to think independently and strategically without constant oversight.
- Preference for clear processes, systematic decision-making, and continuous improvement while being able to effectively communicate the processes to team members.
- Comfort taking calculated risks, while always protecting long-term organizational objectives.
- Exceptional ability to organize priorities, delegate effectively, and lead teams confidently through big changes.
What You’ll Do:
- Strategically Oversee Owner Relationship, Company Performance and BIG Growth!
- Serve as the trusted advisor, coach, mentor and leader to the department heads.
- Anticipate and address risks proactively, aligning company performance with the owner’s goals.
- Lead structured, data-informed department reviews to optimize long-term outcomes and strategic growth
Ensure Compliance & Minimize Risk
- Lead resolution of escalated client & team matters, applying a methodical, solution-oriented approach to ensure win-win outcomes.
- Review legal documentation and represent the company strategically in risk management and during times of political and regulatory change.
- Manage compliance proactively, ensuring the company meets local and federal guidelines for HR requirements, insurance coverage, etc.
Operational Leadership & Process Optimization
- Drive collaboration and accountability within and across all departments.
- Lead the recruiting and hiring efforts.
- Identify, develop, and implement improvements in workflows, technology, organization and systems.
- Resolve operational challenges and improve productivity and efficiency in all departments.
Qualifications & Requirements:
- Proven leadership, analytical, and conflict-resolution skills running a team of 50+ team members.
- Proven experience “whipping” a company into shape implementing systems to improve productivity while growing revenue.
- Proven track record of creating and implementing processes and department SOPs
- Real Estate License will be required (you can gain this AFTER being hired)
- Familiarity with residential maintenance, property management, leasing and/or construction processes and lingo.
- Excellent communication abilities, both written and verbal.
If you are ready to leverage your strategic acumen, proactive planning, and process-oriented leadership in a role where your insights drive tangible outcomes, we’d love to hear from you.
Apply today to join our growing team, where your thoughtful approach shapes our success, by visiting https://go.cultureindex.com/p/1MxHq8aelmB0Inzf and completing a simple 2 question, 7-8 minute survey as part of your application. Candidates who submit their resume, and complete the brief survey, will be given priority in the interview process.
Job Type: Full-time
Pay: $125,000.00 - $175,000.00 per year
Benefits:
- 401(k)
- Health insurance
- Life insurance
- Paid time off
- Referral program
Ability to Relocate:
- Pittsburgh, PA 15222: Relocate before starting work (Required)
Work Location: In person
