Overview:
Founded in 1965 by Mack Pogue as Lincoln Property Company, Willow Bridge Property Company is one of the United States’ most respected full-service residential property companies, operating a successful portfolio in 75 markets. Headquartered in Dallas, Texas, Willow Bridge proudly employs over 5,500 team members, has built over 200,000 apartments and manages 220,000 units for its clients. To learn more, visit willowbridgepc.com.
We create places people want to call home — starting with you.
With decades of proven success, Willow Bridge is a national leader in residential property management and development, active in 29 states and managing more than 230,000 apartment homes across the U.S.
At Willow Bridge, our purpose drives everything we do. Whether you’re launching your career or looking to take the next step, we’re here to support your growth with intention, flexibility, and real opportunities to make an impact.
We’re currently hiring for a Application Support Tier 2 — someone who brings fresh thinking, follows through, and knows how to bring people together to get results. We value people who lead by listening, communicate with clarity, and take initiative to find better ways forward. If you're someone who believes in showing up with integrity, working collaboratively, and driving positive change, you’ll feel right at home here.
Let’s grow together at Willow Bridge.
Responsibilities:
Essential Day-to-Day Responsibilities:
Primary role is to work with Willow Bridge’s property management personnel to assist them questions or problems they have with Willow Bridge's Property Management Systems Yardi 7s, Rent Café/CRM, Payscan, Yardi 6, OneSite, and Entrata:
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Investigating system or data problems and taking corrective action in the system
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Testing new releases of Yardi and Entrata
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Performing data conversions for new property acquisitions
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Analyzing recurring problems to determine root cause and create requirements for system changes to address the problem
Qualifications:
Qualifications: Bachelor's Degree a plus, preferably in Information Technology, Business, or Real Estate. Help Desk Ticket Troubleshooting, Customer Service Skills, On-site experience desired but not required.
Required Skills:
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3-5 years of software support with the following systems: Yardi 7s, Rent Café/CRM, Payscan, and OneSite.
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Property Management experience (Business Manager, Assistant Manager/ Bookkeeper)
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Excellent communication, verbal & written skills
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Basic PC skills
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Working knowledge of Excel, PowerPoint, and Word
Benefits
Willow Bridge Property Company offers competitive pay, a benefits package that includes health, dental, vision and 401(k) and opportunities for career development and advancement.
