Job Summary
Join our dynamic Dental Office as a Treatment Plan Coordinator, where your expertise will be vital in guiding patients through their treatment journeys with clarity and compassion. In this role, you will coordinate and manage comprehensive treatment plans, ensuring seamless communication between patients, providers, and insurance companies. Your energetic approach and attention to detail will help foster a positive patient experience while maintaining compliance with health regulations and policies. This paid position offers an exciting opportunity to contribute to patient care excellence in a fast-paced, supportive environment.
Responsibilities
- Collaborate with healthcare providers to develop, review, and update individualized treatment plans tailored to each patient’s needs.
- Manage patient records using Electronic Health Records (EHR) and Patient Management Software to ensure accuracy, confidentiality, and accessibility.
- Communicate effectively with patients via phone and client communication channels to schedule appointments, provide updates, and answer questions about treatment procedures.
- Support medical administrative tasks such as data entry, document preparation, and maintaining organized filing systems in compliance with health regulation policies.
- Assist in verifying insurance coverage, processing claims, and explaining health insurance benefits to patients.
- Maintain strict confidentiality of all patient information while adhering to HIPAA guidelines and other privacy standards.
- Provide excellent customer service by addressing patient inquiries promptly and professionally, fostering trust and satisfaction throughout their treatment process.
Experience
- Proven experience working in a dental office environment or dental office setting is highly preferred.
- Familiarity with Dental Office procedures, including appointment scheduling, billing, and insurance processing.
- Strong knowledge of health regulation policies related to patient privacy and data security.
- Proficiency in Microsoft Office applications (Word, Excel) for documentation and communication purposes.
- Experience using Eaglesoft or other dental office software.
- Excellent customer service skills with the ability to communicate clearly via phone and face-to-face interactions.
- Knowledge of dental terminology relevant to treatment planning and patient care coordination.
- Ability to type efficiently while maintaining accuracy during data entry tasks.
- Prior experience in a healthcare setting involving electronic health records management or medical administrative support is advantageous.
Pay: $20.00 - $25.00 per hour
Work Location: In person
