Herb + Ōhm is a luxury integrative medicine practice rooted in the wisdom of Traditional Chinese Medicine, designed for the needs of modern Chicagoans. We are a women-owned and operated clinic passionate about helping people regain their health and quality of life.
We are seeking a Front Desk Clinic Sales Coordinator who thrives in a sales-oriented, patient-centered environment. This role combines the professionalism of a medical front desk with the excitement of sales. The right candidate will get a thrill from meeting KPIs, selling memberships, and booking consultations—while providing a warm, polished first impression for every patient.
As the FOH Coordinator, you’ll:
- Serve as the first point of contact—answering phones, greeting patients, and scheduling consults.
- Confidently guide prospective patients through booking consultations and treatment plans.
- Conduct insurance verifications and billing with accuracy and attention to detail.
- Manage patient engagement from first contact through checkout, ensuring they feel valued and cared for.
- Track sales KPIs (consults booked, memberships sold, conversions, etc.) and work towards meeting and exceeding targets.
- Collaborate closely with the clinical and operations teams to keep the clinic running smoothly.
Learn BOH (how to assist practitioners) to fill in when needed
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Email us at info @ herbandohm .com to apply, please send us your resume and a introduction to yourself and why you are interested in the position.
