Overview
Join our dynamic healthcare team as a Patient Care Coordinator, where your energetic and compassionate approach will make a meaningful difference in patients' lives. In this vital role, you will serve as the primary point of contact for patients, ensuring smooth communication, efficient appointment scheduling, and accurate management of medical records. Your proactive attitude and attention to detail will help create a welcoming environment that promotes excellent patient experiences and supports the clinical team’s success.
Duties
- Greet patients warmly and assist with check-in procedures, ensuring a positive first impression.
- Manage patient scheduling using electronic health records (EHR) and patient management software, coordinating appointments efficiently.
- Verify patient insurance information, process claims, and communicate coverage details clearly to patients.
- Maintain strict confidentiality of all patient information in accordance with health regulation policies and HIPAA guidelines.
- Support medical administrative tasks such as data entry, document preparation, and maintaining accurate medical records.
- Communicate effectively with patients via phone and client communication channels to answer inquiries, confirm appointments, and provide follow-up information.
- Collaborate with healthcare providers to ensure timely flow of patient information and adherence to health regulation policies.
Experience
- Prior experience working in a medical or dental office environment is highly preferred.
- Proficiency in Microsoft Office applications such as Word and Excel for documentation and communication tasks.
- Familiarity with EMR/EHR systems for managing electronic health records efficiently.
- Knowledge of health insurance policies, billing procedures, and medical terminology to support administrative functions.
- Strong customer service skills with the ability to handle sensitive situations professionally and empathetically.
- Experience in phone communication and client interaction to foster positive relationships with patients.
- Office experience demonstrating organizational skills, typing proficiency, and attention to detail necessary for managing medical administrative support tasks.
Join us to be part of a dedicated team committed to delivering exceptional patient care through energetic engagement, clear communication, and meticulous organization!
Pay: $15.00 per hour
Work Location: In person
