Job Description
We are seeking an energetic and customer-focused Assistant Manager to join our team at our Dellwood location (10486 W Florissant Ave). As an Assistant Manager, you will play a crucial role in ensuring smooth daily operations, delivering exceptional customer service, and supporting the store management team in achieving business goals.
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Oversee daily store operations and ensure efficient workflow during assigned shifts
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Provide outstanding customer service and resolve customer inquiries or concerns promptly
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Manage and motivate team members, fostering a positive and productive work environment
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Handle cash transactions and maintain accurate financial records
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Assist in inventory management and stock control
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Ensure store cleanliness and adherence to health and safety standards
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Train and develop new team members
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Support the implementation of company policies and procedures
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Assist in creating employee schedules and managing time-off requests
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Collaborate with the store manager to achieve sales targets and improve store performance
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Respond to and resolve employee issues or concerns
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Perform opening and closing procedures as needed
Qualifications
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Proven experience in retail or food service management, preferably in an assistant manager role
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Strong leadership skills with the ability to motivate and guide team members
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Excellent customer service skills and a friendly, approachable demeanor
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Proficiency in cash handling and basic financial management
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Ability to multitask and work efficiently in a fast-paced environment
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Strong problem-solving skills and ability to make quick decisions
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Excellent verbal and written communication skills
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Basic computer proficiency, including point-of-sale systems and scheduling software
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Physical ability to stand for extended periods and lift up to 25 pounds
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Flexibility to work various shifts, including evenings, weekends, and holidays
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High school diploma or equivalent; additional education or training is a plus
