Overview
We are a private mental health practice comprised of psychologists and therapists seeking a reliable and organized Administrative Assistant to support daily office operations. This role is essential in ensuring a welcoming, efficient, and confidential environment for both clients and clinicians.
Key Responsibilities
- Greet clients and assist front desk operations in a professional and compassionate manner
- Answer phone calls, respond to emails, and handle general inquiries
- Schedule, confirm, and manage client appointments using electronic systems
- Maintain accurate client records in compliance with confidentiality standards (HIPAA)
- Process payments, co-pays, and basic billing tasks
- Coordinate communication between clinicians and clients as needed
- Manage office supplies and assist with general administrative tasks
- Support onboarding paperwork and documentation for new clients
Qualifications
- Previous administrative or office experience preferred (healthcare or mental health setting a plus); High school diploma
- Strong organizational and time management skills
- Excellent verbal and written communication skills
- Ability to handle sensitive information with discretion and professionalism
- Proficiency with computers, scheduling software, and basic office tools (e.g., Microsoft Office, Google Workspace)
- Friendly, patient, and client-centered demeanor
Preferred Skills
- Associate degree in health/medical or business office operations
- Experience with electronic health record (EHR) systems, use of TherapyNotes a plus
- Familiarity with insurance verification and billing processes
- Ability to multitask in a fast-paced environment
Work Environment
- Busy and professional office setting
- Collaborative team of mental health professionals
- Flexible scheduling may be available (our office hours are Monday-Thursday from 9am – 5pm and on Fridays from 9am – 4pm) – preferred work days Monday through Thursday for this position
Please complete the following application https://forms.gle/ngVgvVfwfJSPQAv77
Pay: $18.00 per hour
Benefits:
Ability to Commute:
- Terre Haute, IN 47807 (Required)
Work Location: In person
