General Manager – Operations & Growth (HVAC + Appliance Divisions)
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Location: Pascagoula, MS
Base Salary: $75,000 + Annual Performance Bonuses
Employment Type: Full-time
About Us
Anderson Mechanical and Central Appliance are two locally owned, rapidly expanding companies serving the Gulf Coast with excellence in HVAC services, appliance sales, and customer care. As we continue to scale, we’re seeking a dynamic General Manager to help us strengthen operations, elevate team performance, and drive consistent, sustainable growth across both companies.
Position Overview
The General Manager will oversee the daily operations of both divisions—service, retail, and administrative—and ensure every department runs efficiently, profitably, and in alignment with our customer-first culture. This role requires a confident, organized, and high-performing leader who thrives in a fast-paced environment and can bring structure, accountability, and enthusiasm to our growing teams.
Key Responsibilities
- Lead and oversee all company operations, including service, sales, retail, purchasing, and administration.
- Manage hiring, onboarding, and performance reviews; handle disciplinary actions and terminations as needed (with owner collaboration).
- Implement and maintain systems for tracking profits, expenses, and departmental performance.
- Strengthen customer service standards and ensure an exceptional experience at every touchpoint.
- Develop, refine, and enforce operating procedures and internal workflows.
- Support and guide department leads to meet goals and maintain accountability.
- Coordinate purchasing and inventory control to optimize margins and reduce waste.
- Oversee HR duties until the company’s growth supports a dedicated HR department.
Collaborate directly with ownership to execute the company’s growth and profitability plan.
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Ideal Candidate
- Proven experience managing multi-department operations (service, retail, or related industries preferred).
- Strong leadership and organizational skills with a positive, motivating presence.
- Exceptional customer service and communication abilities.
- Skilled in budgeting, reporting, and process improvement.
- Familiar with sales strategy, purchasing, and administrative best practices.
- Forward-thinking and solutions-oriented, with a passion for company culture and team success.
Our ideal candidate understands that happy customers and growing profits reflect a healthy, thriving business, and takes pride in being part of that success story.
Why Join Us
This is a unique opportunity to join a stable, family-owned organization in a pivotal growth phase. You’ll work closely with ownership to shape systems, develop people, and create a high-performing, professional environment that reflects excellence at every level.
Compensation:
Base salary of $75,000 annually, plus performance-based bonuses tied to company success.
Hiring Timeline:
We are interviewing immediately and will move quickly for the right candidate. Multiple interviews and screenings will be conducted to ensure the best fit for this leadership role.
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We look forward to speaking with you!
