Job Overview
Saving Grace is a family owned and operated home care agency looking to grow it's sales team. Are you our next Saving Grace?
We are seeking a dedicated and dynamic Home Care Community Liaison and Outreach Specialist to serve as a vital bridge between our organization and the community. This role involves developing and implementing outreach strategies, fostering relationships with community members, and promoting our home care services. The ideal candidate will possess strong leadership, communication, and program development skills to effectively grow our client base and expand community engagement.
Duties
- Generate new private-duty home care business through proactive sales and community outreach.
- Develop and maintain relationships with senior living communities, assisted living facilities, rehabilitation centers, hospitals, skilled nursing facilities, physicians' offices, social workers, case managers, elder-law professionals, and other referral sources.
- Identify potential referral partners and develop strategies to increase referrals.
- Conduct in-person sales calls, presentations, networking meetings, and community visits.
- Meet with prospective clients and their families to understand their care needs and explain available home care services.
- Respond promptly to inquiries and follow up with prospective clients throughout the sales process.
- Maintain an organized sales pipeline and consistently pursue new opportunities.
- Track leads, referrals, sales activities, appointments, and conversions.
- Meet or exceed established monthly and quarterly sales goals.
- Participate in community events, senior expos, networking groups, and other business-development activities.
- Represent the company professionally and promote its services, values, and commitment to quality senior care.
- Maintain strong communication with the care team to support a smooth transition from sales to client service.
- Provide regular sales activity and performance reports to management.
- Proven experience in sales, business development, outside sales, or account management.
- Experience selling healthcare, senior care, home care, hospice, senior living, medical services, or another relationship-based service is preferred.
- Demonstrated ability to meet or exceed sales goals.
- Excellent communication, presentation, negotiation, and closing skills.
- Strong networking and relationship-building abilities.
- Professional, compassionate, and confident personality.
- Ability to work independently while maintaining accountability for results.
- Strong organizational and time-management skills.
- Comfortable making frequent phone calls, conducting face-to-face meetings, and performing community outreach.
- Reliable transportation and ability to travel throughout the assigned service area.
- Proficiency with email, Microsoft Office/Google Workspace, CRM systems, and various social media platforms.
IDEAL CANDIDATE
We are looking for someone who is a hunter, relationship builder, and closer. The right person is comfortable creating opportunities rather than waiting for them, enjoys meeting people in the community, and understands that successful home care sales are built on trust, responsiveness, compassion, and consistent follow-through.
A successful candidate will be passionate about helping seniors and their families find quality care while also possessing the drive and business skills necessary to grow a private-duty home care operation.
Compensation & Benefits
- Base salary based upon experience and performance
- Paid weekly commision based on sales
- Weekly direct deposit
- Daily coaching and support
Pay: $45,000.00 - $85,000.00 per year
Work Location: In person
