Boulder, Colorado
PM Guest Service Agent (3:00 PM – 11:00 PM)
Residence Inn Boulder Canyon Boulevard
Do you enjoy helping people, creating memorable experiences, and being part of a team that values hospitality? The Residence Inn Boulder Canyon Boulevard is seeking a PM Guest Service Agent to join our team.
This position is ideal for someone who thrives in a guest-focused environment and appreciates having mornings free to enjoy everything Boulder has to offer.
What You'll Do:
- Welcome guests and provide exceptional service throughout their stay
- Perform check-in and check-out procedures efficiently and accurately
- Answer guest questions and provide local recommendations
- Resolve guest concerns with professionalism and care
- Coordinate with housekeeping, maintenance, and other hotel departments
- Help create a warm, welcoming atmosphere for every guest.
What We're Looking For:
- A positive, service-oriented attitude
- Strong communication and problem-solving skills
- Reliability and attention to detail
- Ability to work independently and as part of a team
- Previous hospitality or customer service experience is preferred, but not
required.
Why Join Us?
- Consistent PM schedule (3:00 PM – 11:00 PM)
- Mornings available for school, family, outdoor activities, or personal
commitments
- Marriott travel discounts at hotels worldwide
- Growth and development opportunities with Stonebridge Companies
- $1,200 New Hire Bonus paid in quarterly installments
- Supportive team culture and leadership
If you enjoy connecting with people and want to be part of a team that takes pride in delivering exceptional hospitality, we'd love to hear from you.
Apply today and start your next adventure with Residence Inn Boulder Canyon Boulevard.
Title: Guest Service Agent
Reports to: Front Office Manager
Pay Range: $20.00 per hour + incentives
$1,200 New Hire Bonus paid in quarterly installments of $300 for a year.
Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel’s front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction.
Essential Functions and Duties:
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
Required Experience, Education, and Skills:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.
Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.
All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:
2026-06-19
Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
