Job Summary
Join our dynamic team as a Chevrolet Parts Counter Associate, where your enthusiasm for automotive excellence and customer service will drive success! In this energetic role, you will serve as the vital link between customers and our extensive inventory of automotive parts and accessories. Your expertise will ensure that every customer receives personalized assistance, accurate product recommendations, and seamless order fulfillment. If you thrive in a fast-paced environment, possess a mechanical aptitude, and enjoy building lasting client relationships, this position offers an exciting opportunity to grow your career in the automotive industry.
Responsibilities
- Assist customers in selecting the right automotive parts and accessories, providing detailed product knowledge and troubleshooting advice.
- Manage inventory control by stocking, organizing, and maintaining parts displays to ensure availability and easy access.
- Process sales transactions accurately using point-of-sale (POS) systems while handling cash, credit, and electronic payments responsibly.
- Collaborate with the service team to facilitate vehicle repairs and maintenance by ensuring timely parts availability.
- Utilize automotive diagnostics and mechanical troubleshooting skills to advise customers on vehicle systems and repair needs.
- Maintain organized records of orders, inventory levels, and customer interactions using dealership management software (CMMS) and Microsoft Office tools.
- Build strong customer relationships through excellent communication skills, ensuring high satisfaction and repeat business.
Qualifications
- Proven experience in dealership or retail automotive parts sales with a solid understanding of automotive parts and accessories.
- Strong mechanical knowledge with familiarity in vehicle maintenance, repair processes, and automotive diagnostics.
- Excellent organizational skills with the ability to manage inventory effectively using inventory management systems.
- Demonstrated proficiency in Microsoft Office applications, POS systems, and dealership management software (CMMS).
- Bilingual or multilingual abilities are highly desirable to serve diverse customer needs.
- Exceptional communication skills with a focus on customer service excellence and phone etiquette.
- Ability to perform retail math accurately for sales calculations, order fulfillment, and stock management.
- Previous experience in auto parts sales or dealership environments is preferred but not required; training will be provided for motivated candidates.
Join us to be part of a vibrant team dedicated to delivering top-tier automotive solutions! Your mechanical expertise combined with your passion for customer service will make a real difference every day.
Pay: $15.00 - $17.50 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Opportunities for advancement
- Vision insurance
License/Certification:
- driver license (Required)
Work Location: In person
