About the Role:
This position is responsible for managing the end-to-end incident response life cycle and root cause analysis. The specialist acts as a key coordinator for site incident management, utilizing a structured post-mortem investigation process to ensure operational reliability. The role involves supporting critical incident processes alongside existing team members to maintain high standards of excellence. What You’ll Do:
Facilitate integration of new data centers into existing processes and tooling. Coordinate facilitation of data center evaluation and risk identificationTrack risk mitigation efforts and bug closures Facilitate creation of bug burn down trackingCoordinate creation of site level documentation and one-pagers Working familiarity of Google Suite (Docs, Slides, Sheets)Proficiency in using spreadsheet tools to handle large amounts of data Ability to analyze and present critical project data points and build dashboards (Plexexperience is a plus) Strong understanding of third party data center infrastructure & operationsStrong communication skills and ability to work with multiple stakeholders SQL scripting is a plus What You’ll Need:
Educational Background: A technical background, such as software engineering, is required to meet the demands for complex technical documentation and data analysis.
Technical Proficiency: Demonstrated proficiency in data analysis, dashboard building, and the ability to interpret mechanical plans.
Operational Knowledge: A high-level understanding of generic data center operations.
Communication Skills: Strong internal communication skills and the ability to master required technical writing styles for professional reporting.
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. Logistics & Working Conditions
Remote Work: This position is fully remote.
Collaboration: Candidates must be capable of supporting seamless collaboration across four United States time zones.
Disclaimer: Please be advised that effective January 1, 2025, CBRE Project Management and Turner & Townsend will be consolidated into a single global business entity. As a candidate applying for a position, you should be aware that while your initial employment may be with CBRE Project Management, you will subsequently transfer to the newly formed entity that encompasses both organizations.
Turner and Townsend carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for this position is $100,000 annually and the maximum salary for this position is $115,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.
Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at
[email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
