Falmouth Car Care is a family-owned automotive business dedicated to providing exceptional service. With a strong commitment to our community and family values we pride ourselves on building lasting relationships with our clients and creating supportive work environment for our team.
Position overview :
The Assistant manager will support the daily operations to the automotive business , ensuring excellence in customer service, efficient workflow. and effective team management.
This role requires a proactive individual with strong communication and leadership skills, a passion for the automotive industry, and the ability to foster a collaborative work environment.
Key Responsibilities:
Customer Service Excellence:
- Greet and Assist customers , addressing inquires and concerns promptly.
- ensure high-quality service standards are met to enhance customer satisfaction.
Operational Support:
- Assist the manager in overseeing daily operations , including sales , service , and inventory management.
- Implement and maintain operational procedures to improve efficiency.
Team Leadership:
- Supervise and support staff , providing guidance as needed.
- Foster a positive team environment encouraging collaboration and communication.
Sales and Marketing:
- Assist in developing and executing sales and marketing strategies to drive business growth.
- Monitor Sales performance and provide feedback to manager.
Pay: $52,897.71 - $70,000.00 per year
Benefits:
Work Location: In person