THE GIG:
- General office functions including but not limited to answering phones, checking mail, messages, and rental drop box; filing and maintaining lease records.
- Oversees and manages leasing process including showing apartments, completing guest cards, approving applications, preparing lease agreements, resident move-in procedures, and tenant move-out requirements.
- Provides follow up with all prospects regarding touring the community and with all residents regarding maintenance requests or other issues.
- Implements and successfully monitors lease renewals on a proactive basis.
- Develop and implement resident retention, marketing and advertising programs.
- Monitors all marketing aspects and makes changes as necessary.
- Utilizes all marketing tools provided to the community to fullest potential.
- Prepares annual budgets in timely manner. Adheres to budget during calendar year.
- Maintains accurate and up to date property accounting and collections.
- Utilizes property software in all aspects of property management.
- Intakes and schedules maintenance requests; monitors completion and resident satisfaction.
- Completes market surveys as needed and evaluates competition to provide feedback regarding improving community.
- Walks entire property and building common areas such as hallways and laundry rooms; checks for maintenance and safety concerns; spot cleans areas as needed.
- Process A/P invoices no less than weekly to ensure timely payment.
- Submit petty cash reimbursements no less than one time per month.
- Manage and approve purchasing of supplies, services and merchandise used at community.
- Ensure community is functioning with high efficiencies and cost saving measures are utilized at all times.
- Responsible for achieving the highest possible Net Operating Income (NOI) through effective cost control and maximizing revenue.
- Resolve resident issues through professional verbal or written communication.
- Ensures market ready units are completed in timely manner on a monthly basis.
- Other duties as determined, assigned.
- Responsible for recruiting, training, mentoring and managing all site staff. Set clear performance expectations for each team member and hold them accountable.
- Conduct team meetings on weekly basis to review progress and goals at the community.
- Approve all work being performed by vendors at the community.
- Give direction to and monitor maintenance progress daily to ensure quality and timeliness.
- Responsible for setting work schedules for all employees.
- Responsible for writing and reviewing Performance Evaluations with all employees at site.
- Supervise maintenance of buildings and grounds.
- Create a positive environment for the staff and promotes a quality living experience for residents.
- Approves all employee time cards.
THE ESSENTIALS:
- Strong PEOPLE skills
- Exceptional ATTENTION TO DETAIL
- Excellent LEADERSHIP + MANAGEMENT skills
- Superior COMMUNICATION skills
- Savvy TECHNOLOGY skills
- Minimum of 3 YEARS EXPERIENCE in MULTI-FAMILY PROPERTY MANAGEMENT
- HIGH SCHOOL DEGREE or commensurate experience
THE PERKS:
- Medical
- Dental
- Vision
- Life
- Short Term + Long Term Disability Insurance
- Flexible Spending Accounts
- 401(K) Retirement Savings Plan + Company Match
- Direct Deposit
- Paid Time Off
- Paid Holidays
THE ENCORE
Physical Requirements/Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Temperature/Climate: This position will work in various indoor and outdoor environments based on the tasks that need to be completed.
Safety Considerations: This position may operate company vehicles or office type equipment. May have exposure to a variety of physical building conditions during maintenance and/or rehabilitation projects.
Physical/Mental/Organizational Capabilities: The individual must possess the ability to walk, stand, sit, bend, balance, climb stairs and lift, push/pull, carry, and/or move up to 30 pounds occasionally. While performing the duties of this job, the employee may be required to reach with hands and arms; stand; walk; and use hands and fingers to handle, feel or operate objects, technological equipment, tools, or controls.
Visual/Hearing Capabilities: The visual ability necessary to read and interpret a computer screen is required. Visual acuity requirements include color, depth perception, and field vision. The worker is required to have visual acuity to operate motor vehicles. The hearing ability necessary to communicate with others is required. The individual must be able to communicate effectively, both written and verbally, with employees and customers on all levels of the organization.
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
