Join our growing team at Comfort Health and Wellness Clinic as a compassionate and motivated Bilingual Medical Assistant/Medical Receptionist. We are seeking a professional and energetic team member who is fluent in both English and Spanish and passionate about delivering exceptional patient care in a welcoming primary care and wellness environment.
Comfort Health and Wellness Clinic is a patient-centered clinic focused on preventive care, chronic disease management, wellness services, women’s and men’s health, behavioral health support, and cardiometabolic health optimization. This role combines both clinical and front office responsibilities and offers an excellent opportunity for growth in a supportive outpatient setting.
ResponsibilitiesClinical Duties
- Assist with patient intake, including obtaining medical histories, medication reconciliation, and recording vital signs
- Prepare patients for examinations, annual physicals, and wellness visits
- Perform basic clinical procedures including EKGs, injections, specimen collection, and point-of-care testing
- Assist the provider during examinations and procedures
- Maintain accurate patient documentation within the electronic health record (EHR)
- Support chronic disease management and preventive care workflows
- Clean, sanitize, and restock exam rooms and clinical supplies
- Provide patient education and follow-up instructions in both English and Spanish when needed
Administrative / Front Desk Duties
- Greet and check in patients in a friendly and professional manner
- Answer incoming calls and assist patients with scheduling appointments
- Verify insurance eligibility and obtain referrals/authorizations as needed
- Process co-pays and patient balances
- Assist with prescription refill requests and prior authorizations
- Scan, upload, fax, and organize patient records within the EHR system
- Coordinate communication with pharmacies, laboratories, and specialist offices
- Support efficient clinic workflow and excellent patient service
Qualifications
- Fluent in English and Spanish (required)
- Previous experience in a medical office, primary care clinic, or outpatient healthcare setting preferred
- Knowledge of medical terminology and basic clinical procedures
- Experience using electronic health records (EHR systems)
- Strong communication, customer service, and organizational skills
- Ability to multitask and work efficiently in a fast-paced environment
- Professional, compassionate, and team-oriented attitude
- Current BLS certification preferred
- Experience with insurance verification, referrals, and medical administrative tasks is a plus
Why Join Comfort Health and Wellness Clinic?
- Supportive and welcoming team environment
- Opportunity for professional growth and hands-on experience
- Meaningful work helping improve patient health outcomes
- Focus on preventive care, wellness, and relationship-based medicine
- Diverse patient population and community-centered care
Location
Comfort Health and Wellness Clinic
101 S Whiting Street #104
Alexandria, VA 22304
Phone: (703) 574-8880
Pay: $18.00 - $23.00 per hour
Benefits:
Work Location: In person
