Job Summary
We are seeking a proactive and compassionate Dental Treatment Coordinator to join our dynamic dental team. In this vital role, you will serve as the primary point of contact for patients, guiding them through their treatment plans and ensuring a smooth, positive experience from initial consultation to follow-up care. Your expertise in medical office procedures, insurance processes, and patient communication will help optimize practice efficiency and patient satisfaction. This paid position offers an exciting opportunity to contribute to a welcoming environment where excellent customer service and attention to detail are valued.
Responsibilities
- Greet patients warmly, verify their information, and schedule appointments efficiently using patient management software and Electronic Health Records (EHR) systems.
- Explain treatment plans clearly, answer patient questions, and provide detailed information about procedures, payment options, and insurance coverage.
- Coordinate with dental providers to ensure timely delivery of treatments and follow-up care.
- Manage insurance claims, verify patient coverage, and assist with billing processes in accordance with health regulation policies.
- Maintain strict confidentiality of patient records and sensitive information in compliance with privacy laws.
- Communicate effectively via phone and in person to address patient inquiries, reschedule appointments, and facilitate smooth office operations.
- Support administrative tasks such as typing reports, updating medical records, and managing electronic health records (EHR) with accuracy.
Requirements
- Prior experience in a medical or dental office setting is highly preferred.
- Strong knowledge of health regulation policies, medical terminology, and insurance procedures.
- Proficiency in Microsoft Office applications and familiarity with patient management software or EMR/EHR systems.
- Excellent customer service skills with the ability to communicate clearly and empathetically with diverse patients.
- Ability to handle multiple tasks efficiently while maintaining attention to detail.
- Experience with medical administrative support tasks such as billing, coding, and appointment scheduling.
- Knowledge of dental office operations and experience working with electronic health records (EHR) is advantageous.
- Strong organizational skills with the ability to maintain patient confidentiality at all times.
Join us to be part of a dedicated team committed to delivering exceptional dental care while fostering a supportive environment that values your skills and growth!
Pay: $26.79 - $32.26 per hour
Work Location: In person
