Overview
We are seeking a dedicated and professional Front Desk Agents to join our team. The ideal candidate will be the first point of contact for our guests and visitors, providing exceptional customer support and ensuring a smooth operation at the front desk. This role requires strong clerical skills, excellent time management, and the ability to manage multiple tasks efficiently in a fast-paced environment. We currently have morning, afternoon and night audit shifts available. Our General Manager is wonderful and we have great employees. This is a fun, clean, small town hotel and you will meet visitors from all over the world.
Responsibilities
- Greet and assist guests and visitors in a friendly and professional manner.
- Manage incoming phone calls and direct them to the appropriate department or personnel.
- Perform clerical duties including filing, data entry, and maintaining office supplies.
- Ensure the front desk area is organized, clean, and welcoming at all times.
- Handle inquiries and provide information about services offered.
- Maintain confidentiality of sensitive information in accordance with company policies.
- Assist with administrative tasks and job duties such as folding laundry, cleaning the lobby and other tasks as required to support well run hotel functions.
Qualifications
- Proven experience in a front desk or customer support role is a plus but not required.
- Strong clerical skills with attention to detail and accuracy.
- Proficient in using phone systems, computer software, and office equipment.
- Excellent time management skills with the ability to prioritize tasks effectively.
- Strong communication skills, both verbal and written, with a focus on customer service.
- Ability to work independently as well as part of a team in a dynamic environment.
If you are passionate about providing outstanding service and possess the necessary skills to thrive in this role, we encourage you to apply for a Front Desk Agent position today!
Job Types: Full-time, Part-time
Pay: $13.00 - $15.00 per hour
Benefits:
- Employee discount
- Paid time off
Work Location: In person
