General Manager - Prospectors Pizzeria

Northern Hospitality Group ATS -
Denali, AK

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Job Details

Benefits

Dental insurance
401(k)
Paid time off
Vision insurance
Employee discount
Opportunities for advancement

Qualifications

Computer operation
Computer literacy
Operational management
Math
Hospitality industry experience
Food and beverage industry expertise
Computer skills
Financial performance measurement
Managing food service teams
POS systems
General management
Senior leadership

Full Job Description

General Manager - Prospectors Pizzeria Alehouse

About Us:

At Northern Hospitality Group, our vision is simple: Share Alaska with the world. Our mission is to transform our community with innovation and creativity through the best locally crafted goods and legendary hospitality in Alaska.

Our Core Values: Be Legendary, Be Honorable, Be One Team.

Job Summary:

The General Manager (GM) at Prospectors Pizzeria Alehouse oversees all aspects of daily operations for the restaurant. This leader is responsible for achieving company goals in sales, profitability, quality, and guest satisfaction while maintaining a culture of teamwork, accountability, and operational excellence. The ideal candidate is an inspiring, hands-on, and detail-oriented leader who thrives in a fast-paced environment, balancing business results with authentic Alaskan hospitality to create unforgettable guest experiences and a strong, motivated team.

Key Responsibilities (include but are not limited to):

Operational Leadership

Oversee all restaurant operations to ensure smooth, efficient, and profitable performance.

Implement and uphold company policies, procedures, and service standards.

Ensure compliance with all health, safety, and labor regulations.

Maintain consistent food and beverage quality that reflects Prospectors Pizzeria Alehouse’s brand and standards.

Guest Experience

Deliver outstanding, friendly, and genuine service to every guest.

Proactively manage and resolve guest concerns with professionalism and care.

Foster an environment that embodies the spirit of Alaskan hospitality and community.

Team Development Leadership

Recruit, train, and mentor a high-performing management and hourly team.

Conduct regular staff meetings, performance evaluations, and development sessions.

Build a positive, respectful, and accountable team culture.

Provide fair and consistent coaching and corrective action when necessary.

Financial Administrative Management

Drive sales performance and manage costs to achieve profitability goals.

Oversee inventory, cash handling, and accurate daily reconciliations.

Manage labor and scheduling to align with business volume and financial objectives.

Utilize operational tools such as R365, Toast, SpotOn Teamwork, and MS Teams to monitor key performance indicators (labor =16%, turnover below industry standards, and sales targets).

Prepare and submit required reports and documentation in a timely manner.

Facility Safety Oversight

Ensure all equipment and facilities are properly maintained, safe, and clean.

Oversee preventative maintenance and regular property inspections.

Promote a strong culture of safety and compliance with all company and regulatory standards.

Marketing Community Engagement

Collaborate with company leadership on marketing initiatives, local events, and community partnerships.

Represent Prospectors Pizzeria Alehouse and Northern Hospitality Group with professionalism and enthusiasm within the Denali community.

Qualifications:

Must be 21 years of age or older.

Minimum 3 years of restaurant management or senior leadership experience, preferably in a high-volume setting.

Proven success in operations management, financial performance, and team leadership.

Strong organizational, communication, and problem-solving skills.

Proficient in POS and restaurant management systems (e.g., Toast, R365).

Excellent math, computer literacy, and administrative skills.

Physical ability to stand for up to 8 hours, lift up to 50 lbs, and work 50–60 hours per week.

Must be legally authorized to work in the United States.

Benefits Perks:

Competitive salary based on experience.

Performance-based bonus opportunities.

401(k)

Health, dental, and vision insurance.

Paid time off (PTO).

Career advancement opportunities within Northern Hospitality Group.

Employee discounts on meals and in-house products at all NHG locations.

Supportive, team-oriented work environment celebrating Alaska’s vibrant hospitality culture.

Equal Opportunity Employer Statement:

Northern Hospitality Group is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization. Hiring decisions are made based solely on qualifications, merit, and business needs at the time.

Other Duties:

Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the role. Duties and responsibilities may change at any time with or without notice.

Ready to bring your passion to the plate and grow with a team that’s redefining Alaskan hospitality? Apply today and be part of something legendary.

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