About Us:
We are committed to delivering exceptional customer experiences through clear communication, reliability, and teamwork. Our customer service team plays a vital role in supporting our customers and building long-term trust.
Role Overview:
We are seeking a motivated Customer Service Representative. In this role, you will handle inquiries, resolve issues, and provide accurate information to our customers. The ideal candidate can multi-task, learn quickly, pay attention to detail and work cohesively as a team.
Key Responsibilities:
- Answer phones and respond to customer inquiries via phone, email, or in person.
- Provide accurate information about products, pricing and order tracking to customers
- Process and enter orders, and returns on proprietary ordering systems.
- Hours are Mon-Fri 8:00 am-4:30 pm w/ half hour lunch
Qualifications:
- Previous customer service, inside sales, or customer support experience preferred but not required.
- Minimum of High School Diploma required.
- Strong verbal and written communication skills.
- Ability to remain calm, professional, and solution-oriented under pressure.
- Basic computer skills and ability to learn customer service software.
Why Join Us:
- Supportive and team-oriented work environment.
- Opportunity to develop communication and problem-solving skills.
- Training and career growth opportunities within the organization.
Competitive wage, negotiable based on experience.
Job Type: Full-time
Pay: $22.00 - $24.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Work Location: In person
