Counter Sales Associate
Full-Time | Branch
$17.50 – $26.50 / hr
Hourly Pay Range
Reports To:
Branch Manager
EXPERIENCE
Experience Preferred
BENEFITS ELIGIBLE AFTER
45 Days of Employment
The Counter Sales Associate drives sales and customer satisfaction by assisting walk-in and telephone customers with product selection and order fulfillment. This role leverages technical knowledge to solve customer needs and build lasting relationships.
Order Fulfillment & Inventory
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Pull, fill, pack, and set up orders for delivery or pickup; track order status at all times
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Receive shipments, log into inventory, conduct audits, and process returns accurately
Customer Service
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Assist counter and phone customers with orders, product info, pricing, and availability
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Greet all customers professionally; resolve issues promptly or escalate as needed
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Maintain a clean, organized counter and product display area
Sales & Product Knowledge
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Upsell complementary products and convert requests to stocked brands where appropriate
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Maintain deep product and industry knowledge; follow company pricing and credit guidelines
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Assess customer needs to determine appropriate service level or escalation path
Teamwork & Standards
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Build customer relationships; adapt approach to different customer types and needs
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Collaborate with team, share best practices, and support a positive work environment
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Follow all company procedures, policies, and Employee Handbook requirements
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Other duties as assigned
Summary
- High school diploma or GED required
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Product, applications, or wholesale distribution experience preferred
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Ability to lift up to 75 lbs. and stand for up to 8 hours daily
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Able to stoop, bend, and reach inventory; work in indoor and outdoor environments
Eligible to enroll on the 1st of the month following 45 days of employment:
- Medical, Dental & Vision
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Short & Long-Term Disability
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Life Insurance
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Flexible Spending Account (FSA)
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Telehealth
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Gym Reimbursement
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401(k) with Company Match
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Free Surgery & Imaging Program*
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Free Medications*
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Delta Perks — Local Discounts
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Discount Hub
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Coverage available for families
- Free Surgery & Imaging and Free Medications programs are subject to eligibility and program terms.
Additional duties may be assigned as needed. We are an equal opportunity employer.
