Job Overview
We are seeking an energetic and detail-oriented Buckets Toptracer Shift Manager to lead our dynamic team during peak hours and ensure an exceptional experience for our guests. In this role, you will oversee daily operations of the Toptracer entertainment area, manage staff, maintain food and beverage quality, and uphold steps of service standards. Your leadership will drive team performance, enhance customer satisfaction, and support the overall success of our venue. This position offers an exciting opportunity for someone passionate about hospitality management, sports entertainment, and team leadership to make a positive impact in a fast-paced environment.
Duties
- Supervise daily operations of the Toptracer area, ensuring smooth service flow and guest satisfaction
- Lead, train, and motivate staff members to deliver outstanding food, beverage, and entertainment experiences
- Manage shift schedules, assign tasks, and monitor team performance to meet operational goals
- Oversee food preparation, cooking processes, and food safety compliance in accordance with health regulations
- Handle POS transactions using Toast systems accurately and efficiently
- Control inventory levels, order supplies as needed, and minimize waste through effective stock management
- Enforce cash handling procedures and reconcile cash drawers at shift end with precision
- Ensure all safety protocols are followed, including food safety standards and equipment maintenance
- Assist in interviewing and onboarding new team members to build a strong hospitality team
- Analyze profit and loss reports to identify opportunities for revenue growth and cost control
Skills
- Proven experience in quick service or fast food restaurant management with a background in food preparation and cooking
- Demonstrated leadership skills in supervising teams within hospitality or restaurant settings
- Excellent communication skills for managerial tasks including staff training, team management, and customer service interactions
- Experience with inventory control, food safety management, labor, and food handling procedures
- Familiarity with managing hospitality teams in casual dining or banquet environments
- Competence in managing budgets, analyzing profit & loss statements, and implementing cost-saving measures
- Knowledge of food production processes including catering services or bar operations is a plus
- Strong organizational skills to oversee shift management, staff scheduling, and operational logistics
Join us as a Buckets Toptracer Shift Manager to lead a vibrant team dedicated to delivering memorable experiences. Bring your passion for hospitality management, culinary expertise, and leadership skills to create an engaging environment where both guests and staff thrive!
Pay: $16.00 - $18.00 per hour
Benefits:
Work Location: In person
