JOB
The Department of Transportation is searching for a dedicated Clerical Assistant 3 who enjoys organized, detail-focused work. In this role, you will help answer questions, prepare letters, and support key licensing processes. Your efforts will help customers receive dependable and timely information. This position offers steady responsibility and the chance to grow your administrative skills.
EXAMPLE OF DUTIES
In this role, you will provide detailed clerical support to ensure customers receive accurate information about driver licensing matters. The work demands careful review, clear communication, and consistent accuracy. As a Clerical Assistant 3, you will perform the following duties:
-
Record Review: Examine driving records and source documents to supply customers with correct information
-
Correspondence Preparation: Complete form letters, prepare customized letters, and proofread all content for accuracy
-
Customer Communication: Respond to inquiries from the public, legal offices, and legislative offices in a professional manner
-
Processing Tasks: Research, process, and respond to assigned notepads within required timeframes
-
Policy Compliance: Follow all customer service policies, training requirements, and accuracy standards
-
Knowledge Development: Participate in career development activities and share important program knowledge with coworkers
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
-
Full-time employment, 75 hours bi-weekly
-
Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
-
Telework: You will not have the option to telework in this position.
-
Salary: In some cases, the starting salary may be non-negotiable.
-
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
