Host Position Summary
The Host provides warm, friendly, and immediate greetings to guests at the door. Seats, and presents clean menus to guests in a friendly, professional, and quick manner.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
Follow all procedures and guidelines in the Employee Handbook
Arrive on time and ready to work at scheduled time
Complete any administrative task given to you by the MOD
Answer all phone calls to the restaurant
Great the guests with a warm and sincere greeting and a genuine and sincere farewell to every guest
Encourage guest to dine with us
Attend to all guests’ needs
Keep host stand neat and organized
Assist in keeping front of restaurant clean and free of debris
Preform regular bathroom checks to keep bathrooms clean and stocked
Notify the MOD of any unhappy or dissatisfied guest immediately, no matter how minor
Actively cultivate regular guests, build rapport
Strive for 100% guest satisfaction
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is continuously standing during the entire shift. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to walk; sit; stoop; bend; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. While performing the duties of this position, the employee is frequently required to wash hands and answer phones. The employee with occasionally encounter hazards, including slipping and tripping. The noise level in the work environment is usually moderate to high.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
