The Assistant Team Lead is responsible for overseeing nightly janitorial teams across assigned store locations in the absence of the Team Lead and serves as their back up. This hands-on role ensures sanitation standards are met, safety protocols are followed, and team performance aligns with client expectations. The Working Lead also acts as the primary point of contact between store management and TEC Services.
Key Responsibilities:
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Lead nightly sanitation crews (3–4 employees per store)
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Conduct and ensure high-quality cleaning in compliance with safety and sanitation standards
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Serve as the on-site liaison between janitorial staff and store managers
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Submit detailed daily reports on team performance, incidents, and site conditions
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Identify and escalate operational or client concerns to the Account Director
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Monitor team attendance and timekeeping; flag and escalate HR concerns to the HR Specialist
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Train and coach team members on proper cleaning techniques and equipment use
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Maintain a safe, organized work environment and enforce safety procedures
- Previous lead experience in janitorial or custodial services.
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Strong communication and organizational skills
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Ability to lead by example and work alongside team members
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Detail-oriented with a focus on quality and customer satisfaction
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Must be able to work night shifts and travel to assigned store locations
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Bilingual a plus
PHYSICAL DEMANDS/WORK ENVIRONMENT
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Continually required to stand, walk, bend, stoop and kneel
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Frequently required to bend, stoop, and kneel.
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Must be able to lift and/or move 50 + pounds.
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Ability to effectively communicate orally with customers, vendors, management, and other co-workers is crucial. Regular use of the mobile smart phone and e-mail for communication is essential.
- Hearing and vision within normal ranges is essential for normal conversations, to receive ordinary information, and to prepare or inspect documents.
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Must be able to operate forklifts/pallet jacks as needed.
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The job may be performed in a warehouse environment or retail/grocery environment. is performed in a distribution warehouse
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Must be willing to work different shifts when the business need arises.
PERSONAL ATTRIBUTES
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Detail-Oriented: Ability to notice and address inconsistencies or areas needing improvement in cleaning standards.
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Strong Communication Skills: Capable of effectively interacting with clients, staff, and subcontractors, ensuring clear instructions and feedback.
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Leadership: Proven ability to lead and motivate cleaning teams to maintain high standards.
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Problem-Solving: Quick and effective in addressing issues that arise in the field and resolving them efficiently.
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Adaptability: Flexible to changing schedules, demands, and the needs of clients or team members.
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Time Management: Skilled at prioritizing tasks, managing multiple locations, and meeting deadlines.
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Customer-Focused: Committed to ensuring high levels of customer satisfaction and addressing concerns proactively.
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Self-Motivated: Works independently, taking initiative without requiring constant supervision.
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Dependable: Consistently reliable, with a strong sense of responsibility in overseeing operations and ensuring quality.
TEC Services reserves the right to modify, interpret, or apply this job descriptions in any way the company desires. This job description in no way implies that these are the only duties to be performed by the employee. This job description is not an employment contract, implied or otherwise.
The referenced pay range or salary is based on TEC Services good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training, and skill level with consideration for internal parity.
