As the leading innovator in Vehicle-to-Government (V2Gov) technology, Vitu is transforming the way vehicles, businesses, government, and drivers interact with one another.
Vitu provides innovative, cutting-edge services to the motor vehicle industry. Our namesake solution manages titling and registration transactions in all 50 states and across multiple locations — all on one platform. With the mission of expanding and automating Vehicle-to-Government (V2Gov) transactions, the Vitu platform is reimagining how drivers, businesses and governments interact with vehicles. Vitu has offices in California, Florida, Georgia, Illinois, Indiana, Minnesota, Montana, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oregon, Pennsylvania, and Virginia.
Job Summary
The Document Control Specialist II role is a position in our Document Management Group in the Research Team. The role will include multiple activities within a secure area. Document Control Specialists are required to handle documents in a timely, accurate, and efficient manner while maintaining a consistent flow from one department to the next. This role may be performing functions such as receiving, sorting, scanning, batching, filing, pulling, validating, releasing documents, or resolving errors on accounts.
Key Responsibilities
- Partner with various departments to research and locate missing titles, file batches, and fix errors when they occur, using available resources and investigative skills.
- Attention to Detail; good organizational skills; adaptability; demonstrate consistent accuracy and thoroughness; efficient and timely completion of work.
- Use company proprietary software for research and data entry.
- Retrieve perfecting documents from a secured vault repository.
- Handle documents in a timely and efficient manner while maintaining consistent flow from one department to the next.
- Ensures that the assigned work is always completed within our service level agreements.
- Follows established procedures and compliance requirements.
- Assist in all areas of the department as needed. (Scanning, Verifying, Quality Control, ICM and TV)
- Analyze documents to determine the appropriate action and routing based on document type and client requirements or expectations.
- Process title documents with a high level of accuracy and quality through complex sorting, logging, identifying, matching, entering, auditing, routing, and researching as required.
- Solicit customer feedback to improve service.
- Ability to work a flexible schedule as needed, including occasional overtime.
Minimum Qualifications and Experience
- High School Diploma/GED and 1-3 years’ experience in a related field or any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience.
- Requires strong knowledge of Microsoft Word, Excel, PowerPoint.
- Excellent interpersonal and collaborative skills to work effectively with teams throughout organization
- Ability to work in a fast-paced environment, receptive to change and able to multitask.
- Ability to learn processes and procedures quickly
- Ability to prioritize workload and produce quality results.
Preferred Experience:
- Knowledge of DMV title processing
- Knowledge of Kofax & TMS
- Attention to detail.
- Strong communication skills.
Compensation
The hourly rate range for this position is: $21.00 - $23.00
The final pay for this position will be determined by multiple factors including, but not limited to, location, education, experience, training and skills.
At Vitu, our engaged workforce is the key to our success. We are committed to creating a positive, inclusive, and motivating environment where employees feel valued, connected, and empowered. We have an Employee first culture and foster a collaborative environment where innovation, creativity, diverse ideas and opinions are valued. We value each team member and ensure they have the opportunity to grow and contribute to the success of our organization.
At Vitu, we care for our employees and their families. We offer a comprehensive benefits package including -
- Healthcare Coverage for you and your family covering Medical, Dental & Vision
- Tax Advantage accounts such as Health Savings Account (HSA) & Flexible Spending Accounts (FSA)
- Generous PTO
- Pet Insurance
- Retirement Planning
- ID Theft Insurance
- Life and Disability Insurance
- Commuter Benefits
- Accident & Hospital, Critical Illness Insurance
- Tuition Reimbursement
Vitu is an Equal Employment Opportunity Employer. We value diversity and are dedicated to providing an equal and inclusive working environment. We are committed to providing an environment that is free from discrimination and harassment. We do not discriminate on the basis of race, color, religion, age, sex, sexual orientation, gender identity, ethnicity, national origin or ancestry, disability, marital status, veteran status or any other category protected by applicable federal, state or local law. Vitu is committed to providing reasonable accommodations when requested by an applicant or employee with disabilities, unless such accommodations would cause undue hardship.
