Pacific Rise Co is seeking a dedicated and customer-focused Customer Service Representative (CSR) to join our Hollywood, FL team. This role is responsible for assisting customers, resolving inquiries, maintaining accurate records, and ensuring a positive client experience throughout every interaction.
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Respond to customer inquiries via phone, email, and in-person communication
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Provide information regarding services, scheduling, and account updates
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Resolve customer concerns promptly and professionally
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Follow up on customer inquiries and service issues
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Ensure compliance with company service standards
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Support additional administrative duties as assigned
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High school diploma or equivalent required
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Excellent communication and interpersonal skills
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Strong organizational and multitasking abilities
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Basic computer proficiency and data entry skills
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Positive attitude and professional demeanor
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Ability to work independently and within a team environment
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Health insurance
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Dental insurance
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Vision insurance
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Paid time off
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401(k) with company match
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Employee training programs
Pacific Rise Co offers a collaborative workplace focused on operational excellence and customer satisfaction. We provide training, growth opportunities, and a supportive team environment.
Pacific Rise Co is an Equal Opportunity Employer.
