Job Purpose
The Order Specialist is responsible for ensuring the accurate and timely processing of bronze product orders, providing exceptional customer service, and maintaining high-quality standards. This role involves coordinating with suppliers, managing documentation, and ensuring compliance with company policies and regulations. The specialist plays a crucial part in delivering quality memorial products to clients, contributing to the overall satisfaction and trust of our clientele.
Job Description
· Provide the highest level of customer service to both internal and external customers
· Using the company’s internal point-of-sale system and our supplier’s system research, design and submit bronze memorial / marker designs for approval by client family to manufacture and store
· Catalog, update and maintain digital library of all projects within established filing system
· Meet the weekly productivity goals set forth for the Bronze Memorial team
· Adjust priorities when appropriate and perform other job related duties assigned to meet team goals
· Conduct phone calls to existing client families to review their memorial selection and gather the details needed for the memorial / marker design to be manufactured and stored with our supplier
Qualifications
· Knowledge and experience working with Microsoft Office software including Excel, Outlook and Word
· Attention to detail/accuracy; proofreading and quality control skills
· Ability to work efficiently and independently within a goal-oriented environment with a high energy level and positive attitude
· Demonstrated effective communication skills, both oral and written
· Ability to work well as part of a cohesive team
· Strong organizational skills with the ability to multitask and prioritize tasks effectively.
· Attention to detail and accuracy
· Previous experience in the funeral service industry is preferred but not required.
Position Benefits
Get the chance to work directly with a leading provider of funeral, cremation, and cemetery services with a strong reputation in the industry. Take advantage of the opportunity for career growth and advancement within the company once you join. Working for an organization that has a diverse range of roles and locations allows employees to explore different areas of the funeral and cemetery industry and develop their skills and expertise. Along with comprehensive benefits, training and development, collaborative work environment, employee recognition, community involvement and most importantly, meaningful work – being a part of this industry can provide a sense of purpose and the opportunity to make a positive impact on the lives of grieving families. Helping families through difficult times and providing compassionate support can be deeply fulfilling for individuals like yourself!
Working Environment: ONSITE ONLY
Employment type: Contract to hire
Compensation: $23.00-24.00 HR.
About us
Adroit Partners is a leader in identifying and placing quality talent with top employers. Becoming a part of our team means you will gain access to an array of opportunities with our network of clients. We help in refining your resume and social media presence to better highlight your talents and can introduce you to industries you may not have considered. We are here to help you every step of the way from the application process through accepting the job offer, ensuring your career goals are met.
Fill out an application today!
Pay: $23.00 - $24.00 per hour
Work Location: In person
