Wholesale Customer Service Representative
Location: 208 Old Fort Road E, Fort Deposit, AL 36032
Company: Priester's Pecans
Job Type: Full-Time
Join the Priester's Pecans Team!
Priester's Pecans is looking for a dependable, organized, and customer-focused Wholesale Customer Service Representative to join our growing team.
This position plays a vital role in supporting our wholesale customers, sales team, and office operations. The ideal candidate enjoys helping customers, thrives in a fast-paced environment, and takes pride in providing exceptional service while maintaining accuracy and attention to detail.
Whether you have previous office experience or are eager to learn, we provide training for individuals who bring a positive attitude, strong work ethic, and willingness to grow.
What You'll Do
As our Wholesale Customer Service Representative, you'll be responsible for:
Provide outstanding customer service to wholesale customers via phone and email
Process wholesale, catalog, and phone orders accurately in our ERP system
Answer and direct incoming phone calls professionally
Follow up with customers regarding orders, shipments, and account questions
Prepare and maintain customer records and order documentation
Assist with invoicing, filing, and general office administrative duties
Coordinate with production, shipping, accounting, and sales departments to ensure timely order fulfillment
Support special projects and other administrative tasks as assigned
Maintain an organized, professional, and safe work environment
Qualifications
We're looking for someone who has:
Excellent communication and customer service skills
Strong organizational and time management abilities
High attention to detail and accuracy
Basic math and computer skills
Working knowledge of Microsoft Office (Excel, Word, Outlook)
Ability to multitask and prioritize in a fast-paced environment
Positive attitude and willingness to learn
Ability to work independently and as part of a team
Preferred Qualifications (Not Required)
Previous customer service, office administration, or clerical experience
Experience with Sage X3 or another ERP system
Bookkeeping or accounting experience
Training is available for the right candidate.
Why Join Priester's Pecans?
At Priester's Pecans, you'll become part of a family-owned company with a long-standing reputation for quality and exceptional customer service. We value teamwork, integrity, and employees who take pride in their work.
Benefits
Competitive Pay
401(k)
Health Insurance
Dental Insurance
Paid Time Off
Paid Holidays
Schedule
Monday – Friday
Full-Time
Day Shift
How to Apply
Interested candidates may apply in person at:
Priester's Pecans
208 Old Fort Road E
Fort Deposit, AL 36032
Or send your resume to [email protected]
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
Work Location: In person
