Do you like a variety in your work and like working with the public? We are looking for a new team member to join our team as Customer Service Representatives. In this role, you will be providing front desk duties to Health Department clients. You will be preparing and gathering relevant paperwork and data to identify the requested need of the caller and providing rapid and accurate screening and referrals.
This position is located at our Southeast Public Health Center in Westmont, with the following shifts: Monday, Wednesday, and Friday from 7:45 am to 4:15 pm or 8:00 am to 4:30 pm. Tuesday and Thursday from 7;45 am to 4:15 pm, 8:00 am to 4:30 pm, 10:30 am to 6:00 pm or 11:00 am to 7:00 pm. Rotating weekly shifts. Flexibility to travel to other centers and provide coverage as needed.
The starting pay for this position is $15.77 per hour (May increase depending on experience) PLUS full benefit package.
As a full-time DuPage County employee, you will be eligible for our full comprehensive benefit package which includes: 12 Paid Holidays per year, Paid Vacation days, 12 weeks of paid paternal leave, 5 paid personal days along with paid sick time. This is also a pension eligible, IMRF Retirement Account position. We are also a qualifying employer under the Public Service Loan Forgiveness Program, and we offer Tuition Reimbursement
Some experience working in a human/social service-related field preferred, along with customer service experience. Bilingual applicants preferred but not required.
Must attend paid HR new hire orientation in Wheaton
