Job Title: Customer Service Representative / Ice Cream Server
Job Summary:
We are looking for a friendly, outgoing, and reliable team member to provide excellent customer service at our front desk and ice cream counter. This role involves greeting guests, taking orders, serving ice cream, handling payments, and ensuring a welcoming experience for all customers.
Key Responsibilities:
- Greet guests with a warm and professional attitude.
- Take and process customer orders accurately at the desk and ice cream counter.
- Serve ice cream, desserts, and other menu items with care and attention to detail.
- Handle cash, credit, and digital payments responsibly.
- Maintain cleanliness and organization of the front counter, service area, and dining space.
- Answer customer questions about menu items and provide recommendations.
- Assist with restocking supplies such as cones, toppings, napkins, and utensils.
- Work as part of a team to deliver fast, friendly, and efficient service.
- Uphold food safety and sanitation standards at all times.
Qualifications & Skills:
- Strong communication and interpersonal skills.
- Positive attitude and ability to work in a fast-paced environment.
- Previous customer service or food service experience preferred, but not required.
- Basic math and cash-handling skills.
- Ability to stand for extended periods and lift up to 25 lbs.
- Flexible schedule, including evenings, weekends, and holidays.
Perks:
- Employee discounts on food and ice cream.
- Fun, team-oriented work environment.
- Opportunities for growth and advancement.
Pay: $16.37 - $18.00 per hour
Work Location: In person
