Creative Dining Services is seeking an experienced and energetic General Manager to lead our dining services team at Dordt University in Sioux Center, IA!
Are you a people-focused leader who thrives in a fast-paced environment? Do you enjoy building relationships, delivering exceptional customer service, and creating memorable experiences for students? If you’re ready to lead a team and make a difference in a vibrant college community, we want to hear from you!
As the General Manager, you’ll oversee the daily dining operations at Dordt University while serving as a key partner to the university and the Creative Dining Services team. You’ll have the opportunity to lead, develop, innovate, and connect with students while ensuring a high-quality dining experience and strong operational performance.
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Lead with purpose: Provide strong leadership and direction to the dining services team, creating a positive, professional, and engaging work environment.
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Create exceptional experiences: Build relationships with students, university partners, and employees while ensuring outstanding customer service.
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Drive operational success: Manage daily dining operations, budgets, purchasing, quality standards, and financial performance.
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Develop your team: Recruit, train, coach, and develop employees to help them reach their full potential.
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Be visible and engaged: Spend time in the operation interacting with students, listening to feedback, and identifying opportunities to improve their dining experience.
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Champion quality: Ensure food safety, sanitation, sustainability, and company standards are consistently met.
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Think creatively: Identify opportunities to improve menus, merchandising, marketing, and the overall dining experience.
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Build partnerships: Collaborate with university leadership and Creative Dining Services leaders to achieve shared goals and deliver an exceptional campus dining program.
We’re looking for a strong, confident, and approachable leader who enjoys working with people and takes pride in providing excellent customer service.
The ideal candidate will have:
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Bachelor’s degree in Management, Hospitality, or a related field preferred
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5+ years of successful management experience
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ServSafe Certification.
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Strong leadership, communication, and organizational skills.
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A passion for hospitality and creating exceptional customer experiences.
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The ability to build strong relationships with students, employees, and university partners.
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A hands-on leadership style and a desire to be actively involved in the daily operation.
At Creative Dining Services, we believe our employees deserve to be supported and rewarded. We offer:
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Competitive pay
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Daily Pay – access your earned wages when you need them
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Medical insurance
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Dental insurance
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Vision insurance
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Bonus opportunities
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401(k) with company match
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Paid time off
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Career growth and development opportunities
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And much, much more!
Creative Dining Services partners with colleges and universities, Fortune 100 companies, senior living communities, conference centers, and K-12 schools and camps to provide a different kind of hospitality experience—one that’s fun, innovative, and focused on community.
At Dordt University, you’ll have the opportunity to be more than a manager. You’ll be a visible leader, a trusted partner, and an important part of the student experience.
If you’re a passionate hospitality leader who loves people, service, and making a difference, bring your creativity and leadership to Creative Dining Services!
Apply today and be part of something creative!
Creative Dining Services is an Equal Opportunity Employer.
