Banquet/Catering Houseman Job Description - part time
Principle Responsibilities & Position Purpose:
Responsible to set, maintain and refresh hotel banquet meeting rooms according to sales contract and company standards. Maintain the cleanliness and guest ready appearance of outlet. Understands and implements the mission statement, values, and culture at all times.
Pre-Requisites (Requirements):
1+ years of experience in a branded, quality hotel preferred
1+ Housekeeping Houseman Experience
High School diploma or equivalent of same. Associate’s or Bachelor’s Degree preferred
Must display professionalism and have characteristics of honesty and trustworthiness
Must have excellent attendance and punctuality
Work Environment & Context:
Must be able to perform major life activities: standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
Must be able to stand for eight hours, bend, stretch, and reach
Long hours are sometimes required. Work schedule varies and may include occasionally working on
Holidays, weekends, and evenings
Must be able to push or pull 60 pounds and lift and/or carry 60 pounds
Required Knowledge, Skills, and Abilities:
Knowledgeable in:
Quantity of banquet items
Menu items, preparation methods, and beverage choices
Standards of operation as required by brand
Area shopping, dining, entertainment and travel directions to assist guest inquiries.
Daily hotel operations, check daily events, bulletin boards and be up to date on changes, new procedures and events.
Entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts.
Skills:
Service minded, Friendly professional attitude is a daily expected characteristic
Computer knowledge to thoroughly operate property management system: post charges, compute bills, collect payment and make change
Sell, suggest and service quality food and beverage items as per standards
Assist with guest issues, be professional and maintain a hospitable caring attitude.
Maintain guest privacy.
Abilities:
Multitask, detail oriented, remain service centric
Communicating with guests and co-workers
Assist with guest issues with professionalism maintaining hospitable attitude.
Must be able to work alone
Practice Safety Standards at all times.
Comply to all standards.
Essential Functions:
Ensure that all banquet and meeting rooms are properly set in a timely manner, so that the banquet service staff may prepare for functions
Responsible for timely and safe breakdown of meeting rooms after event completion
Must refresh rooms on time, have water in rooms, clean rooms and set for appropriate functions.
Storing equipment and materials neatly in proper areas.
Prepare and consistently maintain dining area and supplies in a guest ready atmosphere.
Maintain safety and security practices, have thorough knowledge of emergency procedures.
Empty trash from all function areas
Changing linen and putting it in the correct areas for cleaning
Vacuuming all meeting rooms after functions
Inspecting banquet equipment for defects, cleanliness, and any other maintenance needed and reporting to the manager
Cleaning and mopping of the storerooms and meeting rooms.
Ensure guests are provided with the highest quality product and service.
Other duties as assigned, that the associate is capable of performing.
Benefits
Paid Instantly
Paid Time Off
Team Member Room Discounts
Time and Half for Select Holidays
Referral Bonus Program
Voluntary Benefits
Accident Insurance
Disability Insurance
Life Insurance
Cancer Insurance
Dental Insurance
Vision Insurance
Property Specific Incentives
Gift Cards
Employee Lunches
