The F&B Manager is responsible for the successful operation of their assigned outlet(s). They are responsible for maintaining a high-level of quality service to maximize the guest experience. They are responsible for developing and directing staff and meeting financial projections, goals, and objectives.
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Create and execute effective scheduling and managing of staffing levels to meet payroll costs, business volumes, and guest expectations for the assigned outlet.
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Ensure staff monitors meals being served meet the company’s expectation for appearance and quality standards.
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Create, train, implement, manage, and enforce Buffet guest service standards for Front of the House staff.
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Develop, implement, and maintain budget and expenses to meet forecasted goals.
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Responsible for the development, training, and managing of procedures to ensure fast/efficient functionality and service to meet guest and company expectations.
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Responsible for creating, evaluating, and enforcing a program that meets all Health Department, Internal Controls, and
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Government rules and regulations.
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Conduct relevant inventory including rotation, par levels, and discontinued items.
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Provide exceptional guest service for all external and internal customers.
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Responsible for the operation of the Front of the House Buffet department, successful performance of employees, and a favorable guest experience.
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Responsible for effectively managing, delegating duties, and the performance and development of department staff;
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inclusive of interviewing, hiring, training, evaluating, coaching, and termination of staff.
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Manage expenses based on budgeted guidelines and business volumes to include payroll and staffing levels.
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Perform all functions of personnel within span of control, as needed.
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Must maintain reasonable accessibility by phone for business purposes.
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Assure an environment which emphasizes cooperation, communication, and teamwork with all departments.
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Support compliance with all internal procedures and regulatory requirements, including those associated with underage and intoxicated guests.
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Support current law and policy to provide a work environment free from illegal and discriminatory behavior.
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Promote and ensure the safety and security of all guests and employees.
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Complete job duties with minimal supervision, maintain acceptable attendance, and use appropriate judgment and decision-making skills.
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Job duties, tasks, work hours, work requirements, and other duties as assigned may be added or changed at any time.
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Must hold a valid gaming license in accordance with the Nebraska Racing and Gaming Commission.
- Must complete all company-required training within designated time frames.
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Must obtain direct deposit within one week of start date.
