Client Experience Coordinator (Front Desk)
Prime IV Hydration & Wellness – Sonoma Ranch
We’re Growing Our Team!
Prime IV Hydration & Wellness is excited to add a second Client Experience Coordinator to join Victoria and our amazing front desk team!
As our clinic continues to grow, we’re looking for someone who shares our passion for exceptional customer service and creating meaningful relationships with our members. Our front desk is the heart of our clinic, and we’re looking for someone who can help us continue delivering the personalized experience our clients know and love.
What You’ll Do
- Welcome every client with a warm, friendly, and professional attitude
- Build genuine relationships with our members by learning their names and creating a personalized experience
- Answer phones, schedule appointments, and respond to client questions
- Check clients in and out efficiently
- Educate clients about memberships, services, and promotions
- Maintain a clean, organized, and inviting front desk
- Support our nursing team to ensure the clinic runs smoothly
- Help create an exceptional experience from the moment a client walks through the door
We’re Looking For Someone Who Is
- Friendly, outgoing, and naturally personable
- Reliable with excellent attendance
- Organized and detail-oriented
- Comfortable multitasking in a fast-paced environment
- Professional in appearance and communication
- Self-motivated and eager to learn
- Passionate about helping others and providing outstanding customer service
Preferred Experience
- Reception or front desk
- Medical office
- Spa or salon
- Hospitality
- Retail or customer service
Schedule
Must be available:
Preferred:
- Thursdays
- Occasional Weekends
Compensation & Growth
- Starting pay: $14/hour
- 30-day performance review with opportunity for a pay increase based on performance, reliability, and successful completion of training
- Additional growth opportunities as our company continues to expand
Why Prime IV?
At Prime IV, we believe people come back because of how we make them feel. We are a close-knit, supportive team that genuinely cares about our clients and each other. If you enjoy building relationships, creating positive experiences, and want to be part of a growing wellness company, we’d love to meet you.
Employee Perks
- Employee discounts on IV therapy and wellness services
- Positive, supportive team environment
- Opportunity for advancement
- Ongoing training and development
To Apply:Please submit your resume along with a brief introduction telling us why you’d be a great fit for the Prime IV team.
Pay: $14.00 - $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
