<Overview>
Energize your career as a Hotel Sales Manager, where your leadership and hospitality expertise will drive the success of our dynamic hotel team. In this pivotal role, you will spearhead sales initiatives, cultivate strong guest and client relationships, and oversee revenue growth. Your passion for hospitality management and exceptional customer service will ensure our guests experience memorable stays while meeting business objectives. Join us to lead a vibrant team in a fast-paced environment that celebrates innovation, teamwork, and excellence.
<Responsibilities>
- Develop and implement strategic sales plans to maximize hotel occupancy and revenue across all departments.
- Build and nurture relationships with corporate clients, travel agencies, event planners, and local businesses to generate new business opportunities.
- Lead, supervise, and motivate the sales team to achieve individual and collective targets through coaching and performance management.
- Oversee guest relations efforts to ensure outstanding service standards are consistently maintained.
- Coordinate with front desk, reservations, and human resources teams to streamline operations and enhance guest experiences.
- Monitor market trends, competitor activities, and industry developments to identify growth opportunities.
- Manage budgeting processes, revenue management strategies, and pricing policies to optimize profitability.
- Ensure compliance with hotel policies, safety regulations, and quality standards across all areas of operation.
<Experience>
- Proven experience in hospitality management or hotel sales leadership roles with a track record of driving revenue growth.
- Supervising experience in a fast-paced hotel or resort environment is highly desirable.
- Strong background in customer service, guest relations, and hotel operations including front desk management and night audit procedures.
- Knowledge of revenue management systems, multi-line phone systems, and phone etiquette is essential.
- Multilingual or bilingual abilities are a significant advantage for engaging diverse clientele.
- Familiarity with human resources practices related to team supervision and staff development.
- Demonstrated leadership skills with the ability to motivate teams and foster a collaborative work environment. Join us in creating memorable guest experiences while leading a passionate team dedicated to excellence in hospitality!
Pay: $60,000.00 - $65,000.00 per year
Work Location: In person
