Overview
Complete Management Solutions (CMS) is a provider of Workplace Support Services. These services include, but are not limited to document services, mail services & reception services. At CMS, we aim to deliver exceptional client experiences keeping our clients workplace working!
We are currently looking for an Office Service Associate who will be responsible for processing all mail functions including, but not limited to print & copy, messenger, courier, fulfillment, and distribution of all incoming & outgoing mail products & services. Other responsibilities and qualifications are detailed below:
Responsibilities:
· Operating functional equipment; including metering, x-ray, inserting (where applicable) and other equipment. Digital mail strongly preferred
· Receive, sort, open, scan, weigh, deliver/distribute, and pick up incoming and outgoing work.
· Stage work for courier pickup including required manifest(s) and documentation.
· Basic record keeping and tracking of data as required by management.
· Identify receipt of tampered work and escalate as appropriate.
.Handling of specialized items and more complex inquiries, including extensive research
Qualifications:
· Ability to follow directions and follow through on tasks.
· Good customer service skills.
· Able to work productively in a fast-paced team environment.
· Detail and deadline oriented with strong emphasis on safeguarding all personal and confidential information.
· General understanding of Microsoft Office products; including Outlook (email system).
· Scanning experience is a plus.
. Attention to detail is a must.
· Must be comfortable with use of basic business technology.
· Good oral and written communication skills.
· Able to lift and push items of significant weight (up to 50 lbs).
· Able to stand and walk for long periods of time.
· High school diploma or equivalent required.
· Prior experience in a mail production environment preferred.
Benefits:
· Full Medical, Dental, Vision insurance offered upon completion of probationary period
· Exceptional PTO program including paid holidays, Vacation and Sick time.
· 401k Program
· Company funded group life Insurance.
· Supplemental insurance options available.
· Competitive Pay
· Promote from within program.
Full Time:
Hourly $18.00 Per Hour
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- How do you your previous roles pertain to this position?
Experience:
- Document management: 2 years (Preferred)
- Customer support: 3 years (Required)
- Mail Center: 3 years (Required)
Work Location: In person
