Description:
Britten Inc. is a world-class event fabricator, partnering with leading brands and agencies to design, engineer, and build high-impact environments that perform in the real world. For 40 years, we’ve combined world-class design thinking with advanced fabrication, printing, and manufacturing capabilities to deliver complex, large-scale experiences; from custom event builds and branded environments to immersive installations that bring campaigns to life.
Headquartered in Traverse City, Michigan, Britten is built for execution at the highest level. We take on ambitious, complex work and deliver it from concept through fabrication and final deployment. Our reputation has been earned through a solution-driven mindset, a commitment to precision, and the ability to turn bold ideas into fully realized physical experiences.
We are a team of builders, problem-solvers, and collaborators who thrive in fast-paced, high-expectation environments. We believe in craftsmanship, accountability, and doing whatever it takes—together—to deliver work that stands apart. At Britten, we don’t just build what’s been done before. We build what’s next. Learn more at www.britteninc.com
What We Seek...
The Director of Quality & Fabrication Standards will establish, lead, and continuously advance the quality framework across design, engineering, fabrication, finishing, and installation. This role is accountable for ensuring every build meets the highest standards of craftsmanship, safety, structural integrity, regulatory compliance, and client expectations — from concept through final execution.
This leader will implement world-class quality systems while strengthening a culture of precision, accountability, and continuous improvement across the organization. In a world-class event fabrication environment, quality is not inspection at the end - it is engineered into every stage of the project.
Job Summary and Job Functions
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Develop and implement a comprehensive Quality Management System (QMS) tailored to event fabrication and experiential builds
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Establish fabrication standards, SOPs, inspection protocols, and documentation systems
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Define measurable quality KPIs across departments
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Lead root-cause analysis and corrective action processes
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Create and maintain build standards for wood, metal, scenic finishes, electrical integration, and specialty fabrication
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Standardize engineering review and structural verification processes
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Oversee tolerance specifications, finishing criteria, and durability standards
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Partner with Creative and Engineering to ensure design intent translates into build excellence
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Ensure compliance with OSHA, local building codes, fire regulations, and venue requirements
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Oversee structural signoffs and risk assessments for temporary and touring installations
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Collaborating with Production, Engineering, Project Management, and Installation teams
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Lead internal quality audits and readiness reviews before major installs
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Analyze defects, rework, and warranty issues to reduce cost of poor quality
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Drive production floor improvements to increase consistency and reduce variability
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Implement a digital tracking system for inspection and documentation
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Serve as executive quality authority during client audits or escalations
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Ensure all builds reflect the company’s premium positioning
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Protect brand reputation through proactive risk mitigation
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Align with and believe in the company core values: We Say Yes, We Hustle, We Think Bigger, We Keep Promises, We Build People Up
Other Duties
Please note this job description is not designed to be exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of the position. Duties, responsibilities and activities may change at any time with or without notice.
Requirements:
- Extensive experience in fabrication, manufacturing, or production environments
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Demonstrated leadership of cross-functional teams
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Engineering or technical degree
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Deep knowledge of structural fabrication, scenic production, or custom builds
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Experience implementing Quality Management Systems
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Strong understanding of regulatory and safety compliance
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Ability to manage and prioritize multiple projects
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Experience in event fabrication, experiential marketing, or themed environments
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Lean, Six Sigma, or equivalent certification
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Familiarity with temporary structures and touring installations
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Align with and believe in the company core values: We Say Yes, We Hustle, We Think Bigger, We Keep Promises, We Build People Up
Physical Demands and Work Environment
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Office and manufacturing work environment
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Moving self in different positions to accomplish tasks in various environments
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Remaining in a stationary position, often standing, or sitting for prolonged periods
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Moving about to accomplish tasks or moving from one worksite to another
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Communicating with others to exchange information
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Repeating motions that may include the wrists, hands and/or fingers
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Performing and assessing the accuracy, neatness and thoroughness work
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Light work that includes moving or adjusting objects up to 20 pounds at a time
Compensation and Benefits
A competitive hourly rate and/or salary is being offered and a full benefits package for all full-time positions. Benefits Package Highlights:
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Medical, Dental and Vision Insurance coverage options
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401K with employer match of contribution (Employer match equal to 50% of contributions to the plan, up to 6% of employee’s pay)
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Paid Holidays
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Paid Time Off (Full time employees)
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Educational Assistance
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Life Insurance-company provided
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Reimbursement for safety glasses and/or work boots (if position requires and qualifies) Company provided safety, skill development and/or leadership training opportunities
Britten, Inc. and its affiliates are equal opportunity employers and do not discriminate against otherwise qualified applicants in employment on the basis of race, color, religion, age, sex, national origin, genetic information, disability, or any other characteristics as protected by federal, state or local law. Britten, Inc. is a drug free employer.
