Overview
Join our dynamic team as a Dispatch Supervisor and lead the coordination of transportation activities to ensure seamless delivery operations. In this vital role, you will oversee dispatching processes, manage a team of dispatchers, and optimize routing strategies to enhance efficiency. Your expertise in transportation planning, logistics, and communication will drive operational excellence while maintaining compliance with DOT regulations and safety standards. This position offers an energetic environment where your organizational skills and proactive approach will make a significant impact on our supply chain success.
Responsibilities
- Supervise and coordinate daily vehicle dispatch operations, ensuring timely delivery schedules and optimal route planning using transportation management systems such as Oracle Transportation Management and Vehicle Dispatch Software.
- Oversee GPS and GIS tools to monitor fleet locations, improve routing efficiency, and respond swiftly to operational changes or emergencies.
- Manage internal communication channels, including multi-line phone systems and SyteLine, to facilitate clear information flow between drivers, clients, and other departments.
- Ensure compliance with DOT regulations and safety standards during all dispatch activities while maintaining accurate data entry in logistics systems.
- Lead dispatch team members by providing training on transportation planning, freight handling, shipping & receiving procedures, and customer service best practices.
- Analyze operational data to identify opportunities for process improvements in road transportation operations and logistics workflows.
- Handle phone call management with professionalism, demonstrating excellent phone etiquette while addressing inquiries from drivers, customers, or vendors efficiently.
- In the event it's needed Dispatcher will also cover school bus routes.
Skills
- Proficiency in transportation management systems Transportation Management and Vehicle Dispatch Software.
- Strong knowledge of GPS technology, and road transportation operations.
- Excellent organizational skills with the ability to multitask using multi-line phone systems and data entry tools.
- Effective communication skills for internal coordination, customer service, and phone call management.
- Familiarity with DOT regulations.
- Analysis skills to evaluate routing efficiency, and operational performance metrics.
- Ability to adapt quickly to changing priorities in a fast-paced environment while maintaining attention to detail.
This role is perfect for motivated professionals eager to lead transportation teams with energy and precision!
Pay: $44,000.00 per year
License/Certification:
- CDL B (Required)
- Passenger Endorsement (Required)
- School Bus Endorsement (Required)
Work Location: In person
