Here’s a job description for a Surgical Coordinator position that includes experience using eClinicalWorks (eCW), a widely-used Electronic Health Record (EHR) system:
Job Title: Surgical Coordinator
Location: Drg Pain and Orthopedics
Department: Surgical Services / Medical Office
Reports to: Practice Manager / Physician
Job Summary:
We are seeking an organized and detail-oriented Surgical Coordinator with experience in eClinicalWorks (eCW) to join our healthcare team. The Surgical Coordinator is responsible for managing all aspects of the surgical scheduling process, acting as a liaison between patients, surgeons, hospitals, and insurance providers. This role ensures a smooth pre-operative and post-operative experience for patients while maintaining accurate records and communication within the eCW system.
Key Responsibilities:
- Coordinate and schedule surgeries, pre-operative testing, and post-operative follow-ups using eClinicalWorks (eCW)
Obtain and verify insurance authorizations and pre-certifications for procedures
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Serve as the primary contact for patients regarding surgical instructions, prep, and follow-up
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Communicate with surgical teams, hospital schedulers, anesthesiologists, and other medical staff to ensure accurate and timely procedure planning
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- Document all communications, appointments, and surgical details in eCW
Ensure all pre-surgical documentation, labs, imaging, and clearances are obtained and uploaded to patient records
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Educate patients on their procedure, including fasting requirements, medication instructions, and arrival times
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Track and manage surgery calendars, cancellations, reschedules, and surgeon availability
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Maintain HIPAA compliance and patient confidentiality at all times
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Assist with administrative and clinical duties as needed
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Qualifications:
High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred
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- 2+ years of experience in surgical scheduling or medical office coordination
- Proficient in eClinicalWorks (eCW) for scheduling, documentation, and communication
Knowledge of medical terminology and surgical procedures
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Familiarity with insurance verification and authorization processes
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Excellent organizational, time management, and communication skills
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Ability to multitask and work independently in a fast-paced environment
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Bilingual (English/Spanish) is a plus
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Work Schedule:
Full-time, Monday – Friday, 8-4
Compensation:
[Include salary range or state that it’s based on experience + benefits, PTO, etc.]
Let me know if you want this adapted for a specific surgical specialty (like orthopedics, ENT, plastic surgery, etc.) or formatted for a resume or job posting site.