Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a positive patient experience.
Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others.
Compensation:
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$18–$21 per hour, based on experience and qualifications
Responsibilities:
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Greet patients
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Answer phones
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Schedule patient appointments
- Complete new patient registration and data entry
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Discuss insurance benefits, authorization requirements and payment responsibilities
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Collect patient balances (copay/deductible/coinsurance)
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Perform standard day-to-day clinical administrative responsibilities
Requirements
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High school diploma or equivalent.
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Prior experience in a customer service or administrative role, preferably in a healthcare setting.
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Excellent interpersonal and communication skills.
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Strong attention to detail and organizational skills.
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Ability to multitask, prioritize tasks, and work in a fast-paced environment.
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Proficient in computer skills and ability to learn new software systems.
Benefits
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Monthly performance bonus
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Medical, dental, vision insurance
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Life insurance
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401k
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Employee assistance program
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Employee discounts
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Employee referral program
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Paid time off (PTO)
