At Whitehorse Freight, we deliver dependable logistics solutions through clear communication, proactive problem-solving, and a team-first mindset. As we continue to grow, we’re expanding our evening and weekend coverage and are seeking a reliable, detail-oriented professional to join our on-site operations team.
This part-time, in-person role provides essential evening and weekend support for our operations team. The Logistics Support Representative will monitor active shipments, communicate with carriers and customers, and proactively address issues to ensure freight continues moving smoothly outside of standard business hours.
Schedule:
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Tuesday 1:00AM-8:00AM
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Saturday 12:00AM-6:00AM
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Sunday 12:00AM-6:00AM
Location: In-person at our Crestview Hills location
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Place outbound calls to existing accounts to confirm drivers are on schedule for pickup and delivery
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Answer inbound calls and accurately assess customer or carrier needs, primarily related to shipment updates or route issues
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Monitor shipments and identify potential issues, escalating urgent matters to the appropriate sales or operations team
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Accurately document all customer and carrier interactions within the TMS
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Manage incoming emails, texts, and electronic updates in a timely and professional manner
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Strong communication and problem-solving skills
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Dependable, punctual, and comfortable working evening and weekend shifts
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Ability to multitask and remain organized in a fast-paced environment
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Proficiency with basic computer systems; TMS experience is a plus
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Competitive hourly pay
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Flexible, part-time evening and weekend schedule
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Hands-on experience within a fast-growing logistics company
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Supportive, collaborative, and team-oriented work environment
