Jewelry Sales & Customer Service Associate (Repairs & Sales)
Nina's Jewelry & Watches is a family-owned jewelry store proudly serving South Florida for over 30 years. We specialize in fine jewelry, watches, jewelry repairs, watch repairs, engraving, custom jewelry, and buying gold, silver, diamonds, and coins.
We're looking for a friendly, professional, and detail-oriented team member who enjoys helping people and takes pride in providing exceptional customer service. Sales experience is required / Jewelry experience is a plus, but a positive attitude, honesty, and a willingness to learn are even more important. We provide comprehensive training.
More Information on applying: https://form.jotform.com/260067294586163 (copy and paste link)
Responsibilities
- Greet every customer with a friendly and professional attitude.
- Build rapport and understand each customer's needs.
- Assist customers with jewelry and watch purchases.
- Accurately receive and document jewelry and watch repairs.
- Write detailed repair tickets and inspect items for existing condition.
- Explain repair services, timelines, and pricing clearly.
- Process sales using our point-of-sale system.
- Maintain clean, organized showcases and displays.
- Answer phones and respond to customer inquiries professionally.
- Support inventory, merchandising, and daily store operations.
- Follow company procedures for handling valuable customer property.
What We're Looking For
- Outstanding customer service and communication skills.
- Positive attitude with a strong work ethic.
- Honest, dependable, and trustworthy.
- Excellent attention to detail and organization.
- Comfortable learning new systems and procedures.
- Ability to multitask in a fast-paced retail environment.
- Professional appearance and demeanor.
- Retail, jewelry, luxury goods, or hospitality experience is a plus
Why Join Nina's Jewelry?
- Family-owned business with a reputation built on trust and integrity.
- Structured training program with opportunities to grow your skills.
- Friendly and supportive team environment.
- Opportunity to learn about fine jewelry, watches, repairs, engraving, precious metals, and gemstones.
- Work where every day is different and where you help customers celebrate life's most meaningful moments.
If you enjoy helping people, take pride in your work, and want to build a long-term career in a professional retail environment, we'd love to meet you.
More Information on applying: https://form.jotform.com/260067294586163 (copy and paste link)
Apply today and become part of the Nina's Jewelry family! https://form.jotform.com/260067294586163 (copy and paste link)
Pay: $14.00 - $20.00 per hour
Benefits:
Work Location: In person