Job Title: Logistics Tracker / Shipment Coordinator
Position Overview:
We are a flooring distribution company seeking a detail-oriented Logistics Tracker to monitor and manage daily shipments. This role is critical in ensuring timely deliveries, clear communication with carriers and customers, and accurate tracking of all outbound freight.
Key Responsibilities:
Track daily shipments sent via LTL and Ground carriers
Proactively monitor delivery status and identify potential delays
Communicate directly with carriers such as Saia, Central Transport, and Roadrunner
Update internal systems with accurate tracking notes and status updates
Investigate and document reasons for delays or service disruptions
Coordinate shipment redirection or reconsignment when necessary
Confirm shipping addresses and delivery details with customers
Provide clear instructions and follow-up when shipments are refused
Work closely with customer service, sales, and warehouse teams to resolve issues quickly
Qualifications:
Previous experience in logistics, transportation, or distribution preferred
Strong attention to detail and organizational skills
Excellent communication and problem-solving abilities
Ability to manage multiple shipments and priorities simultaneously
Comfortable making outbound calls to carriers and customers
Basic computer skills and experience with tracking or ERP systems
What We Offer:
Competitive hourly pay
Full-time, stable position
Team-oriented work environment
Opportunity for growth within the company
If you are proactive, organized, and thrive in a fast-paced logistics environment, we encourage you to apply.
