Position Summary
We are seeking a bilingual strong, hands-on Front of House Manager to lead our team in a fast-paced, high-volume restaurant. This role requires someone who thrives under pressure, leads by example, builds team culture, and is committed to delivering exceptional guest experiences every shift. Bilingual (English/Spanish) candidates are strongly encouraged to apply, as we proudly serve a diverse community and value the ability to communicate effectively with both our guests and team members.
Responsibilities
- Lead, coach, and motivate a team of servers, hosts, food runners, and support staff.
- Set the standard for hospitality, professionalism, and teamwork.
- Ensure guests receive exceptional service from the moment they arrive until they leave.
- Maintain smooth, efficient operations during high-volume service.
- Quickly resolve guest concerns with professionalism and empathy.
- Train, mentor, and develop team members while holding them accountable.
- Conduct pre-shift meetings and communicate daily goals and expectations.
- Monitor labor, staffing, cleanliness, and service quality.
- Work closely with the kitchen and bar to ensure seamless communication.
- Step in wherever needed and lead from the floor—not the office.
Qualifications
- Minimum 3 years of restaurant management experience.
- Proven leadership in a high-volume restaurant.
- Strong communication and conflict-resolution skills.
- Ability to multitask and make sound decisions under pressure.
- Nights, weekends, and holidays are required.
- Bilingual (English/Spanish) preferred.
What We're Looking For
- Inspires and develops people.
- Leads with integrity and accountability.
- Remains calm in stressful situations.
- Creates a positive, energetic work environment.
- Passionate about hospitality and exceeding guest expectations.
Pay: $40,000.00 - $55,000.00 per year
Work Location: In person
